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Representative - Customer Service

Lancesoft

  • Golden, CO
  • 4 days ago
  • $25

Highlights

Prepare client orders for shipment, ensuring accuracy of selected products and complete and accurate product paperwork/documentation. Based on prospective client requirements, generate and provide sales quotations in an effort to gain new clients and generate revenue.

Numbers & Facts

LocationGolden, CO
IndustryStaffing/Employment Agencies
Salary$25
Company Size2,000 to 2,499 employees
Year Founded2000
Websitehttp://www.lancesoft.com/

Description

Enter Job Description...

Based on prospective client requirements, generate and provide sales quotations in an effort to gain new clients and generate revenue
Maintain client product profiles based on historical purchases and proficiency testing enrollment in order to generate and distribute client quotations on an ongoing basis
Create and maintain client pricelists and discount pricing agreements
Process client orders, generate required paperwork and documentation to be provided with product shipment
Prepare client orders for shipment, ensuring accuracy of selected products and complete and accurate product paperwork/documentation
Prepare and complete custom paperwork including Rapid Returns and Fast Tracks following guidelines in preparation for shipping
Handling of incoming customer support calls, emails, web requests
Fulfill client service-related functions for specific international, key accounts, and OpCo sister company accounts
Other sales/client service/logistical and customer satisfaction related activities as required

Education and/or Work Experience Requirements:
High school diploma or GED
3+ years of Customer Service and/or Sales Support. Knowledge of Microsoft D365 preferred
Ability to work as part of a team and in a fast and efficient manner
Ability to effectively handle multiple responsibilities and projects simultaneously

EEO Employer
LanceSoft is a certified Minority Business Enterprise (MBE) and an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. LanceSoft makes hiring decisions based solely on qualifications, merit, and business needs at the time.

About Company

We are a $125 Million, NMSDC-certified Minority & Woman owned Workforce Solutions Company headquartered in the DC metro area with presence across US with global presence - Canada, Mexico, India, UK, Malaysia, Indonasia, Hongkong, Singapore, UAE. We are specialized in providing Workforce Solutions, SOW project delivery, Engineering Solutions, Creative Services. We currently support 100+ Fortune companies globally and across multiple industry segments. We are currently supporting several massive programs across industry segment nationally/globally (Intel, Ally, AMD, QUALCOMM, Morgan Stanley, Kraft/ Mondelez, MNP, Amdocs, Dell, SanDisk, Medtronic, Becton Dickinson, GE, Lockheed Martin, UTC, L-3 Communications, Caterpillar, BMW, Mercedes Benz, National Grid, Dominion, Energy Future Holdings, PSEG, 3M, Fidelity, Aetna, Humana, Johnson & Johnson, Pfizer, Merck etc). 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, identity, national origin, disability, or protected veteran status.

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