REPOST ES Eligibility Case Manager (CNTY) / 61012955

REPOST ES Eligibility Case Manager (CNTY) / 61012955

Salary

$38,841.00 - $43,900.00 Annually

Location

Fairfield County, SC

Job Type

FTE - Full-Time

Job Number

187551

Agency

Department of Social Services

Division

County Office-Fairfield

Opening Date

07/31/2026

Closing Date

8/9/2026 11:59 PM Eastern

Class Code:

GA44

Position Number:

61012955

Normal Work Schedule:

Monday - Friday (8:30 - 5:00)

Pay Grade

GEN05

Hiring Range - Min.

$38,841.00

Hiring Range - Max.

$43,900.00

EEO Statement

Equal Opportunity Employer

Agency Specific Application Procedures:

All applicants must apply online. All correspondence from DSS Human Resources will be made through electronic mail, unless otherwise indicated.

Veteran Preference Statement

South Carolina is making our Veterans a priority for employment in state agencies and institutions.

• Description
• Benefits
• Questions

Job Responsibilities

SPECIAL NOTICE: This is a REPOST -- Previous applicants need not re-apply for this position.

Do you have a passion to provide meaningful work in the community? Would you like to be part of an organization whose central mission is helping to protect, stabilize and strengthen the lives of children, families, and vulnerable adults? Then the South Carolina Department of Social Services has the right job opportunity for you.

Job Duties:

• The ES Eligibility Case Manager (CNTY) perform duties related to the administration of the SNAP and TANF programs for Economic Services to help restore or improve customer financial stability.
• Conduct SNAP and/or TANF quality interviews to include both phone and face-to-face interviews for SNAP and/or TANF applications and/or renewals. Serve as the SNAP/TANF advocate by researching issues from other counties and/or local citizens/recipients and responding in a timely manner, within 24-48 hours. Review and explain authorized payments to citizens/recipients, review cases for accuracy, fraudulent activity, prepare fair hearings, and attend fair hearings as directed.
• Process SNAP and/or TANF applications and/or renewals by determining eligibility and authorizing benefits if applicable, and process SNAP and/or TANF six month renewals and changes by redetermining eligibility and reauthorizing benefits if applicable. Serve as the SNAP/TANF lead worker by assisting coworkers with policy questions and assisting supervisor with training new Economic Service workers. Obtain and verify information needed to determine eligibility for SNAP and/or TANF.
• Manage ABAWD (Able-Bodied Adult without Dependents) caseload by sending required notices, updating ABAWD tracking system, and determining SNAP eligibility for assigned ABAWD cases. Interprets social services programs to clients as needed. Keep abreast of state, federal and agency program regulations and policies.
• Process system generated alerts (SNAP, TANF, ESAP, and SCCAP) for county of residence as well as any alerts associated with your caseload.
• Identify and document overpayments and makes at least 3 possible claims referrals to the Benefit Integrity Unit; prepare supporting documents for Fair Hearings. Participate in training and supervisory meetings or staff meetings as required.
• Maintain case records and files in agency designated computer system for documentation and auditing purposes as required by agency policy in a confidential, timely and accurate manner. Document client work participation activities in agency designated system. Enter timely documentation in SCOSA of events/activities that may affect clients continued eligibility for benefits. Prepare reports as requested by the supervisor or otherwise required and follows program policies and procedures.
• Perform Red Cross shelter duty or other emergency shelter duty/services as directed.
• Ensure that personal identifying information (PII) is properly used, accessed, gathered, shared and disposed. To protect the agency networks and applications by safeguarding systems, equipment and data.

Minimum and Additional Requirements

A High School Diploma and at least three (3) years of experience in Economic Services programs.

A Bachelor's Degree may be substituted for up to two years of relevant program experience.

Additional Comments

This application for employment with the SC Department of Social Services must be completed in its entirety. A resume may be included; but shall not be substituted in lieu of the completion of this application in part or in whole. "See Resume" is not acceptable information for the completion of any part of the requirements of this application. If such is submitted, this employment application will be considered incomplete and may not be forwarded as eligible for consideration to hiring managers.

Must possess a valid drivers license and have access to and be able to operate a motor vehicle. Individuals must comply with necessary field work assignments.

If you certify, by completion and submission of this application, that you possess educational credentials that qualify you for the available DSS positions, you will be required to provide a certified official transcript, if you are selected for job offer.

The South Carolina Department of Social Services offers an exceptional benefits package that includes:

• Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children
• 15 days annual (vacation) leave per year
• 15 days sick leave per year
• 13 paid holidays
• Paid Parental Leave
• State Retirement Plan and Deferred Compensation Programs

DIVISION: Economic Services / Fairfield County

Benefits for State Employees

The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies.

Insurance Benefits

Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.

Retirement Benefits

State employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.

Workplace Benefits

State employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.

Note: The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.

01

Have you ever been terminated or forced to resign from any job? If yes, please explain.

02

I understand that supplemental questions are considered part of the official application. Any misrepresentation will result in disqualification from employment. Please complete the state application to include all current and previous work history and education. If there are periods of time when you were not employed, you must also list those periods on your employment application. A resume cannot be submitted for completed work history and education sections of the employment application. The employment application may be considered incomplete and may not be forwarded. I have read and acknowledge the above.

• Yes
• No

03

I understand that by completion and submission of this application, that if I possess educational credentials that qualify me for the available position(s) and in the event I am offered a position with the SC Department of Social Services, I will be required to provide a certified official transcript within two (2) weeks of employment.

• Yes
• No

04

If you selected "Yes" that you are a veteran in the Agency-Wide Questions, are you able to provide a Member 4, Service 2-Copy, or NGB22 DD-214?

• Yes
• No

05

Have you ever been employed by the State of South Carolina? If yes, please provide the state agency/agencies.

06

How did you hear about this job opportunity?

• HR Recruiter
• DSS Employee
• DSS Internship
• Careers Website
• Indeed
• LinkedIn
• SCWORKS
• College/University Job Portal
• Social Media (Facebook, Instagram, etc.)
• Radio/TV/Billboard
• Other

07

If you selected "Other" or "DSS Employee" in the previous question, please list the source below.

08

Have you completed an internship with the SC Department of Social Services?

• Yes
• No

09

Which of the following best describes your highest level of completed education?

• High School Diploma or GED
• Associate Degree
• Bachelor's Degree
• Master's Degree
• Doctorate
• None of the above

10

Please provide the date of completion.

11

Do you have at least one year of experience in Economic Services programs?

• Yes
• No

Required Question

Employer State of South Carolina

Agency Department of Social Services Address 1535 Confederate Avenue Extension

Columbia, South Carolina, 29201

Phone 803-898-7315 ext. 2

The language used in this document does not create an employment contract between the employee and the agency. This document does not create any contractual rights or entitlements. The agency reserves the right to revise the content of this document, in whole or in part. No promises or assurances, whether written or oral, which are contrary to or inconsistent with the terms of this paragraph create any contract of employment.