Repair Technician

This role comes with amazing perks & benefits because we want our employees to Work Where You Play! 

• Free employee season pass and discounted dependent(s) season pass 

• Free and discounted friends & family day passes 

• Free RTD EcoPass 

• Discounts across the resort (food & beverage, retail, rentals, lessons & more) 

• 401k with up to 5% company match & immediate vesting 

• Free reciprocal access for employees to other POWDR resorts & Colorado Ski Country resorts 

• 50% day passes at IKON pass resorts (out of state & out of country) 

Position Summary:A Repair Technician maintains the pristine condition of the Rental equipment from each location to ensure an excellent customer experience. Our tuning shop also takes in customer requests and offers tuning products available to customers to help amplify their experience of their own equipment. It is a repair technician’s duty to assess the work that needs to be done on each piece of equipment, provide a cost estimate and a time frame for completion. Providing communication to the guest on all available options is an essential job function. This position requires one to be detail oriented, organized, and methodical about tasks. This person must be proficient with the application of P-Tex, ski mounting, Epoxy, waxing and base welding. An ideal applicant for this position would have experience with POS systems, customer service in a fast-paced environment, attention to detail, organization, and communication.  

Essential Functions/Major Responsibilities: 

• Ensures a positive customer service experience and provides premium guest service. 

• Promote all Eldora tuning and rental products, policies, and procedures. 

• Helps facilitate organization of incoming and outgoing tuning customers. 

• Ensures quality of services provided with skill and tuning technique. 

• Prior experience working in a tune shop required. 

• Previous customer service experience required. 

• Experience using large machinery and power tools. 

• Must have experience using POS. 

• Upholds safety standards and practices safe working habits within OSHA standards. 

• Adheres to all company safety policies and procedures, actively contributing to a safe working environment for self, coworkers, and guests. 

• All employees are expected to support Eldora’s corporate responsibility commitment to protect the environment by participating in our Sustainable Transportation Program. This includes choosing alternative transportation, carpooling, using the employee shuttle, and avoiding onsite parking on weekends and peak days. These actions help reduce Scope 3 emissions, leadby example, and ensure adequate parking for our guests. 

• Must be able to work weekends and holidays as required by resort operations.  

Other Duties as Assigned: 

• This job description is an overview of the scope of responsibilities for this job and is not intended to be an inclusive list of job tasks and expectations. With the evolution of Eldora, the responsibilities of this position may change. The job must be prepared to accept new responsibilities and transfer others. 

• This position is a seasonal position and may have fluctuations in hours worked based upon overall business volumes.   

Specific Job Skills: 

• 2+ Years of experience working in a tune shop preferred. 
• Ability to pass a background check to company standard

• Experience using automated machinery required. 

• Experience of proper handling of sharp objects, power tools and torch required. 

• Experience upholding OSHA safety standards required. 

Physical Demands: 

• Bending, reaching, climbing, pushing, pulling & prolonged standing. 

• Eye/hand coordination & visual concentration on equipment. 

• Concentrated reading and writing. 

• Must be able to lift and carry items up to 50 lbs.   

• Variation in temperature from hot to cold. 

Compensation & Benefits: 

• Compensation: Proposed hiring rate of $20+ actual pay will be adjusted based on experience. 

• Benefits: This is a seasonal position eligible for season pass for employees/dependents and privileges at several other resorts.  Several discount programs (i.e. food & beverage, retail/rental, tickets, etc.) also available.Additionally, this position accumulates sick time.