Repair Technician

Job Summary: The Repair Technician is responsible for in-house repairs on guitars that range from basic to expert level repairs. The role is a blend of craftsmanship and quality that focuses on industry standards. Previous guitar repair experience is required.

Essential Functions:

• Learn and participate in all aspects of repair.
• Repair work includes: finishing, electronics, fretwork.
• Candidates will be responsible for knowledge of completely dismantling a guitar to its basic components and rebuilding the guitar.
• Provide repair work to other departments as necessary.
• Learn and execute standard operating procedures.
• 95% pass rate based on production requirements.
• Understands and meets quality standards (Specs.)
• Maintains product flow at appropriate rate.
• Adheres to department protocols (5S and Safety)
• Adherence to the Gibson Cardinal Safety Rules as per the Gibson Playbook for Cardinal Safety Rules and General Safety Rules.
• Obligation to submit safety observations for identified hazards using the safety observation QR code.
• Support the comprehensive Safety Management System (SMS) to ensure a safe work environment, maintain compliance with regulations, and improve our safety processes.
• Other duties as assigned.

Required Skills/Abilities:

• Strong attention to detail.
• Outstanding time management skillset with the ability to prioritize without direct supervision.
• Solutions oriented approach to challenges/issues.
• Finishing experience is preferred.

Education and Experience:

• Results oriented and driven, with a track record for delivering to plan.
• Must be 18 years of age or older.
• Guitar repair experience is required.

Physical Demands:

• Basic physical stances and actions (sitting, standing, walking)
• Must be able to stand entire shift.
• Ability to lift up to 25 pounds