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Repair Operations Coordinator

HEICO Corp

  • Coral Gables, FL
  • 7 days ago

    Highlights

    In this critical role, you will coordinate the repair lifecycle of aerospace components while serving as a key communication link between customers, engineering, production, quality, and logistics teams. If you excel in a fast-paced environment, enjoy solving problems, and take pride in delivering exceptional customer service while maintaining strict regulatory compliance, we want to hear from you.
    HEICO Corp

    Numbers & Facts

    LocationCoral Gables, FL
    IndustryAerospace and Defense
    Company Size5,000 to 9,999 employees
    Year Founded1957
    Websitehttps://www.heico.com/

    Description

    Gables Engineering (a HEICO company) is seeking a highly organized, detail-oriented Repair Operations Coordinator to support our Maintenance, Repair, and Overhaul (MRO) operations. In this critical role, you will coordinate the repair lifecycle of aerospace components while serving as a key communication link between customers, engineering, production, quality, and logistics teams.

    If you excel in a fast-paced environment, enjoy solving problems, and take pride in delivering exceptional customer service while maintaining strict regulatory compliance, we want to hear from you.

    About Gables Engineering:

    Gables Engineering is a leader in avionics controls and advanced cockpit solutions. We partner with airlines worldwide to deliver tailored solutions and OEM's to provide advanced technology for next generation systems.

    What You''ll Do

    As a Repair Operations Coordinator, you will play a vital role in ensuring repairs are processed efficiently, accurately, and in compliance with aerospace industry standards.

    Key Responsibilities

    • Coordinate and manage the full lifecycle of repair orders, from intake and evaluation through shipment and customer delivery.
    • Support quotation activities and monitor repair progress to ensure customer and contractual requirements are met.
    • Prepare, review, and maintain repair documentation, including:
    • Work orders
    • Certifications
    • Invoices
    • Shipping documents
    • Traceability records
    • Serve as the primary point of contact for customers regarding:
    • Repair status updates
    • Turnaround times
    • Pricing and quotations
    • Warranty determinations
    • Escalation of critical AOG (Aircraft on Ground) situations
    • Monitor customer communications through email and web portals, ensuring timely responses and prioritization of urgent requests.
    • Maintain accurate information in customer portals and internal ERP systems.
    • Partner with engineering, production, quality, and logistics teams to resolve issues, expedite repairs, and improve operational performance.
    • Manage digital documentation processes, including scanning, indexing, and record retention.
    • Identify and recommend opportunities for process improvements within repair operations.
    • Support special projects and additional operational initiatives as assigned.

    About Company

    HEICO Corporation is a successful and growing technology-driven aerospace, industrial, defense and electronics company. For more than 60 years, HEICO has thrived by providing customers with innovative and cost-saving products and services. HEICO's products are found on large commercial aircraft, regional, business and military aircraft, as well as on a large variety of industrial turbines, targeting systems, missiles and electro-optical devices. HEICO Corporation is a New York Stock Exchange listed company (NYSE: HEI and HEI.A) and has also been ranked as one of the 100 "World's Most Innovative Growth Companies", 100 "Best Small Companies" and 200 "Hot Shot Stocks" by Forbes over the past decade. With headquarters in Hollywood, Florida, and multiple locations around the world - HEICO provides over 1 million square feet of design, manufacturing, repair, overhaul, distribution, sales and support capabilities. HEICO Corporation operates in two segments, the Flight Support group and the Electronic Technologies group. The Flight Support group designs, engineers, manufactures, repairs, distributes and overhauls FAA-approved parts that extend over the entire aircraft, from the engines all the way to hydraulic, pneumatic, electromechanical, avionic, structures, wheels and brakes and even interiors. The Electronic Technologies group produces electrical and electro-optical systems and components serving niche segments of the aerospace, defense, communications, and computer industries. The Electronic Technologies group is a worldwide leader in the design, manufacture and sale of electrically and electro-optical engineered products used in the aerospace, defense, space, and electronics industries. By combining state-of-the-art technologies, a team of highly skilled Team Members and an indisputable commitment to quality, both segments have constantly delivered invaluable solutions to customers over the years, helping to position them as leaders within their industries.

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