Rentals Service Manager

Rolfson Oil LLC

  • Addison, TX
  • 6 days ago

    Highlights

    Reporting to include: - Equipment up/down - Open work order report - Warranty claim summary report - Parts detail reporting - Service department financial summary - Open PO report - Tech paid hours vs. The physical demands of this role require bending, squatting, crouching, reaching, lifting 50 pounds or more, and working indoors/outdoors when required by the job.

    Numbers & Facts

    LocationAddison, TX

    Description

    BENEFITS

    • Medical, Dental, and Vision health insurance elections
    • Voluntary STD, Life, hospital, identity theft, and Accident coverage
    • 401K
    • Basic Life Insurance, Long Term Disability Insurance, and AD&D Insurance offered at no cost
    • Weekly Pay
    • Pay Card option
    • Online pay stub access

    DUTIES & RESPONSIBILITIES

    • Manages the repair and maintenance of company owned and customer equipment to include the organization of yard (Ready to Rent, Returned, Down)
    • Prepares work schedules and handles service calls to meet customer needs and assure that equipment is available as required.
    • Orders parts to maintain adequate supplies.
    • Provides training and assistance to staff mechanics.
    • Works with equipment vendors to learn the maintenance requirements and capabilities of new equipment added to inventory.
    • Evaluates all equipment after repairs, maintenance, or safety checks.
    • Documents equipment status before and after rental.
    • Handles customer complaints regarding equipment condition or operation
    • Promote safety awareness
    • Perform quality control checks
    • Update, maintain and keep organized equipment service records
    • Create, update, close and bill work orders
    • File warranty claims in a timely fashion
    • Commission New Equipment
    • Order parts, return parts, and perform parts inventory
    • Disposal of Solid and Hazardous Material Waste (Batteries, used oil & filters, antifreeze, wash sludge)
    • Reporting to include: - Equipment up/down - Open work order report - Warranty claim summary report - Parts detail reporting - Service department financial summary - Open PO report - Tech paid hours vs. worked hour report
    • Perform other duties assigned as assigned by the manager.

    QUALIFICATIONS

    • Valid driver's license
    • Ability to be on call 24/7
    • Extensive experience in the repair and maintenance of aerial equipment, generators, light towers, and compressors.
    • Knowledge of work planning and scheduling and other supervisory activities
    • Strong understanding of equipment capabilities and safety requirements.
    • Clear perspective of maintenance and repair issues in the industry
    • Planning and management experience
    • Computer literacy
    • Reporting experience
    • Inventory management experience

    The physical demands of this role require bending, squatting, crouching, reaching, lifting 50 pounds or more, and working indoors/outdoors when required by the job. The above description is not a complete listing of all miscellaneous, incidental or similar duties which may be required from day to day. Reasonable accommodations may be made to comply with applicable laws.

    #INDROLP

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