| Location | Hillsboro, OR |
| Salary | $67,148–$88,363 Per Year |
Rentals Coordinator
Salary
$67,148.00 - $88,363.00 Annually
Location
Hidden Creek Community Center 5100 NE Hidden Creek Rd. Hillsboro, OR 97124, OR
Job Type
Full Time
Job Number
2027-47
Department
Parks and Recreation
Division
HIDDEN CREEK CC
Opening Date
10/23/2026
Closing Date
11/15/2026 11:59 PM Pacific
Max Number of Applicants
100
Application Limit: This recruitment will close after the first 100 completed applications are received. We encourage you to apply as soon as possible to be considered.
Due to the limited number of applications we can accept, only one unique application per person will be accepted at this time. Please ensure your application is completed thoroughly and accurately, with all required information provided. Applications should be reviewed carefully before submission, as submitting multiple applications will not increase your chances of consideration. Only completed applications that meet the recruitment requirements will be considered. Thank you for your understanding and interest in this opportunity.
About the Opportunity:
The Rentals Coordinator manages the rental process from application review through permit creation and ongoing customer communication. This position works closely with the Recreation Center Manager, City staff and community members to coordinate reservations, monitor outstanding balances, schedule facility walk-throughs, and maintain accurate rental information.
Ideal Candidate Profile:
The ideal candidate enjoys working with a diverse community, providing excellent customer service, and helping people bring their gatherings and events to life. Strong organizational skills, attention to detail, and the ability to manage multiple deadlines are essential to success in this role; as well as being organized, dependable, and comfortable balancing administrative responsibilities with customer interaction. In this role you will need to be able to communicate clearly, and follow through on details to ensure a smooth rental experience for both customers and staff.
Experience in hospitality, facility rentals, event coordination, or a related field is preferred. This role engages with a diverse community representing a wide range of backgrounds and is committed to fostering a welcoming, inclusive, and respectful environment for everyone who visits or uses Hidden Creek Community Center.
Current / Upcoming Projects
Continue implementation of internal rental procedures across the department.
Develop and maintain rentals information submitted to the web team.
Create a professional rentals brochure.
DISTINGUISHING CHARACTERISTICS (For use in a job series only)
Positions in this class coordinate activities in support of park facility operations including event services, sales, and marketing, and operations. Duties may include providing customer service; processing registrations and/or reservations; maintaining records; assisting in the planning, organization, and implementation of programs. This class differs from the higher-level Parks and Recreation Supervisor that provides supervisor level oversight of assigned staff.
The Rentals Coordinator position is under the general Parks & Recreation Facilities Coordinator Job Classification. For full job classification details, click here: Parks & Recreation Facilities Coordinator
Primary Responsibilities:
Respond to rental inquiries and communicate with customers regarding applications, balances, and reservation details.
Review pending rental applications with the Recreation Center Manager.
Follow up with customers who have outstanding rental balances.
Prepare weekly rental clipboards and documentation.
Create rental permits for approved applications.
Schedule monthly rental walk-throughs and coordinate with customers regarding facility needs.
Maintain the master spreadsheet for monthly rentals, ensuring information is accurate and up to date.
Maintain organized rental records and support consistent rental procedures for all facility spaces, including gymnasium and party package rentals.
Provide friendly, responsive customer service while helping renters navigate facility policies and procedures.
OTHER DUTIES:
JOB QUALIFICATIONS / REQUIREMENTS:
(At time of application and in addition to the Knowledge, Skills, and Abilities listed above.)
EDUCATION AND EXPERIENCE:
Associate's degree in Business Administration, Hospitality, Recreation Administration, or a closely related field; and two years of experience in facilities rentals/ management or event coordination/management or project management; or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above.
LICENSE(S) / CERTIFICATIONS:
Additional Information
Why Work For the City of Hillsboro?
At the City of Hillsboro, we value innovation, inclusion, and collaboration. Our culture encourages professional growth and supports employees who are passionate about making a difference in their community. You'll find meaningful work, great people, and opportunities to grow your career in public service. We're committed to supporting employees with a comprehensive package of benefits and resources designed to promote health, well-being, and growth.
When you join our team, you'll enjoy:
To learn more about our robust benefits package, please visit our Benefits Page.
Bilingual Incentive Pay Available
Employees who can demonstrate the ability to speak Spanish, ASL, or any other language spoken by over 10% of the City residents as documented by the most recent U.S. Census, will receive a monthly 3% premium pay. The incentive is only paid on hours in paid status. Proficiency will be determined by a City-administered test.
Commitment to Equity
At the City of Hillsboro, we believe that hiring a workforce that reflects the diverse community we serve is essential to delivering exceptional City services and programs. The City of Hillsboro is committed to creating and supporting an inclusive and welcoming environment for all employees to thrive. We value, respect, and empower employees as unique individuals with authentic voices and diverse ideas.
City of Hillsboro is proud to offer robust benefit packages to employees. Please check out our Salary and Benefits page for benefit guides for our non-represented full-time employees and part-time employees. Benefits may vary for positions identified in Police, Fire, and Library collective bargaining agreements, which can also be found on the Salary and Benefits page.
01
Application Requirements
Before submitting your application, please confirm that you understand the following:
Do you understand and acknowledge these requirements?
02
This position will be responsible for coordinating cultural events and programs, community events, weddings, and private rentals, which often occur over the weekends. Please describe your experience in these areas and how it qualifies you for this position.
03
Hidden Creek Community Center serves a diverse community with a wide range of backgrounds, experiences, communication styles, and needs. Describe how you would provide welcoming, respectful, and equitable customer service to renters while ensuring facility policies and rental requirements are applied consistently.
04
Tell us about a time you identified an error, discrepancy, or missing piece of information in your work or in a process you were responsible for. What did you do to correct it, communicate with the people affected, and prevent the issue from happening again?
05
This position typically works Monday through Friday from 8 AM to 5 PM, however, due to the nature of work you may be required to work evenings and weekends on occasion for facility rentals. Do you understand the nature of this work schedule?
Required Question
Employer City of Hillsboro
Address 150 East Main St.
Hillsboro, Oregon, 97123
Phone 503-681-6455
Website http://www.Hillsboro-Oregon.gov