Rental Subsidy Reexaminations Supervisor - Non-Merit

Rental Subsidy Reexaminations Supervisor - Non-Merit

Salary

$39.24 - $50.96 Hourly

Location

Government Center at Drumcastle, 6401 York Road, Towson, MD

Job Type

NON-MERIT

Job Number

NM.140 08-26

Department

Housing and Community Development

Opening Date

08/28/2026

• Description
• Benefits
• Questions

Regular Schedule: 34 hours per week

A Non-Merit vacancy exists in the Department of Housing and Community Development.

Non-Merit positions are not classified within the Baltimore County Government Classification and Compensation Plan.

A list of eligible applicants will be established based on the examination as outlined below.

Current and future vacancies occurring in any Office or Department of Baltimore County General Government may be filled from the list of eligible applicants.

All interested candidates must apply at this time.

List all promotions and changes in job duties due to reclassification as separate work experience on your application. Applicants must include the dates of the promotions and reclassifications.

Note: Failure to complete all fields of the "Work Experience" section of the application will result in your application not being considered. A resume will not be considered in determining your qualifications for a position. Applicants selected for an interview may provide a resume at that time.

You must attach your transcript(s) or license(s) to your application. Unofficial Copies are acceptable.

Failure to submit proof of Licenses, Certifications and Education will result in your application not being considered. Proof of licenses, certifications, and/or education must be submitted with each application.

Examples of Duties

Under the general supervision of the Operations Manager, the Rental Subsidy Supervisor - Reexaminations oversees the daily operations of the Housing Choice Voucher Program's reexamination unit. This position is responsible for supervising staff responsible for continued eligibility determinations, maintaining compliance with HUD regulations and agency policies, and supporting operational efficiency across the unit. The supervisor monitors workflow, establishes production expectations, provides technical guidance and ongoing training to staff while serving as a point of contact for participants, landlords, and internal stakeholders regarding reexamination-related concerns.

Essential Duties

Operational Leadership

• Supervises the day-to-day operations of annual and interim reexamination activities.
• Oversees staff assignments and balances workloads to ensure timely processing of reexaminations.
• Develops and monitors productivity benchmarks and operational performance expectations.
• Reviews aging reports and identifies overdue certifications requiring immediate intervention.
• Implements workflow improvements to reduce processing delays and improve efficiency.
• Conducts recurring pipeline meetings to monitor progress and address barriers to completion.

Compliance Oversight

• Ensures accurate eligibility determinations in accordance with HUD regulations, agency policies, and the Administrative Plan.
• Reviews files for compliance with income verification, asset verification, rent calculations, and required documentation standards.
• Ensures proper execution and retention of required participant documentation.
• Maintains knowledge of federal regulations impacting continued occupancy and eligibility determinations.
• Assists in preparing for HUD reviews, audits, SEMAP reviews, and internal compliance monitoring activities.
• Implements corrective actions related to audit findings, compliance deficiencies, and operational risks.

Quality Control

• Ensures electronic and physical files are maintained in accordance with agency record retention requirements.
• Monitors documentation standards to ensure files remain audit-ready.
• Identifies trends in file deficiencies and develop corrective training plans.

Supervision

• Supervises, trains, mentors, and evaluates assigned staff.
• Conducts performance evaluations in accordance with County policies.
• Provides coaching and technical support to improve staff performance and compliance knowledge.
• Develops training plans in accordance with new staff onboarding and ongoing professional development.
• Addresses performance concerns through coaching and formal corrective action when necessary.

Communication

• Responds to escalated concerns from participants, landlords, and internal stakeholders related to reexaminations.
• Ensures timely communication regarding delayed certifications, required documentation, and case status updates.
• Coordinates with other internal teams to ensure continuity of services.

Performance Monitoring

• Prepares weekly, monthly, and/or quarterly operational reports on unit productivity.
• Tracks reexamination completion rates, overdue certifications, file deficiencies, and operational trends.
• Makes recommendations to leadership regarding staffing, workflow improvements, and policy changes.

OTHER DUTIES:

• Represents the department at meetings, trainings, and external stakeholder engagements.• Participates in special projects and operational improvement initiatives.
• Performs other related duties as assigned. .

(NOTE: The duties and responsibilities listed above are for the purpose of determining a common set of minimum qualifications for all positions in this classification. They may not include all of the duties of each position in this classification. Each position in this classification may not be required to perform all of the duties listed.)

Qualifications

Bachelor's degree

Plus

Four years of progressively responsible experience in federally assisted housing programs, public housing administration, eligibility determination, or program compliance.

(Additional relevant experience may substitute for education on a year-for-year basis.)

Preferred Qualifications

Two years of supervisory, lead worker, or team management experience.

Licenses and Certifications

• Housing Specialist Certification within 1 year of employment.
• Program Management Certification within 1 year of employment.
• HUD eligibility/compliance certifications, as assigned NSPIRE certification within 1 year of employment.
• Mandatory and assigned Baltimore County Office of Human Resources (OHR) trainings
• Personalized learning recommendations to support career growth and workforce development.

Knowledge, Skills, and Abilities

• Extensive knowledge of Housing Choice Voucher regulations and eligibility requirements.• Knowledge of HUD compliance requirements, SEMAP standards, and documentation requirements.
• Strong knowledge of income calculation, rent calculation, and continued occupancy regulations.
• Ability to supervise staff in a fast-paced, highly regulated environment.
• Strong analytical and problem-solving skills.
• Strong written and verbal communication skills.
• Proficiency in housing software systems such as Emphasys Elite, Microsoft Excel, and document management systems.
• Ability to build effective relationships with staff, participants, landlords, and stakeholders.

Proof of Licenses, Certifications and Education

Applicants are required to submit proof of licenses, certifications and education beyond high school to meet the required and preferred qualifications of the position. Diplomas or transcripts must show the applicants major field of study. Copies and unofficial transcripts are acceptable.

Failure to submit proof of Licenses, Certifications and Education will result in your application not being considered. Proof of licenses, certifications, and/or education must be submitted with each application.

Proof of Degree Equivalency

Applicants who have obtained a degree from outside the United States of America are required to submit degree equivalence documentation from World Education Services, Inc. (www.WES.org).

Mail or deliver documents to:

ATTN: Rental Subsidy Reexaminations Supervisor - Non-Merit

Office of Human Resources

Baltimore County Government

308 Allegheny Ave.

Towson, MD 21204

You must attach your transcript(s) or license(s) to your application. Unofficial Copies are acceptable.

EXAMINATION PROCEDURE

Applicants will be qualified based on an evaluation of their training and experience, as stated on their application, which includes answers to the supplemental questions. Applicants must state the dates and duties of past and present experience clearly and completely for evaluation purposes.

Conditions of Employment

Physical and Environmental Conditions

The work of this classification is essentially sedentary but may include the operation of office equipment and occasional walking, standing, or other limited physical activities.

Employment Background Investigation

Applicants selected for employment with Baltimore County must successfully complete an employment investigation, including, but not limited to criminal background, education, and fingerprinting checks.

Employment Benefits for Non-Merit or Non-Classified, Part-Time Employees

Baltimore County General Government offers the following benefits to part-time, non-merit or non-classified employees. New employees are eligible for benefits upon hire, unless noted otherwise.

Equal Opportunity Employer

Baltimore County is an equal opportunity employer and encourages minority, female and disabled applicants.

Smoke free workplace

All Baltimore County offices are smoke free.

Drug free workplace

Baltimore County provides a drug free workplace. Prospective employees are required to submit to urinalysis drug testing as part of the pre-employment physical examination.

Employee Assistance Program

Our Employee Assistance Program provides confidential and professional assessment and referral assistance for employees and eligible dependents in the household who are experiencing personal problems that may be affecting work performance, job satisfaction, or overall quality of life.

Health Insurance

In order to qualify for health insurance benefits (medical, prescription, dental and vision insurance), part-time employees must be scheduled for four (4) full work days plus two (2) hours each week.

Health Insurance benefits elected become effective the first day of the month following the date of hire if the employee has completed online enrollment prior to that date. New employees must enroll within thirty (30) calendar days of hire. Plans offered include:

Medical, Prescription, Dental and Vision insurance.

Flexible Spending Accounts

Opportunity to set aside pre-tax dollars, through payroll deduction, for eligible unreimbursed medical care expenses and/or dependent care costs.

Life Insurance

In order to qualify for life insurance benefits, part-time employees must be scheduled for four (4) full work days plus two (2) hours each week.

Employees may elect basic term life insurance for themselves equal to one time the employees annual salary, rounded to the next higher $1,000. Employees contribute a portion of the premium through monthly payroll deductions. The County also offers an Additional/Employee paid Life Insurance plan with coverage up to $100,000.

Retirement

Employees are required to participate in the Baltimore County Employees Retirement System, with very limited exceptions.

Paid Leave

Sick Leave - Monthly sick leave earnings prorated based on the number of hours worked per week. No maximum on accrual. Accrued balance can be applied toward service credit at retirement.

Vacation Leave - Monthly vacation leave earnings prorated based on the number of hours worked per week. Earnings increase after five, ten and fifteen years of service generally.

Holidays - Part-time 30 to 39 hour non-merit or non-classified employees will generally be paid for ten holidays per calendar year. Other part-time, non-merit or non-classified employees working 29 hours per week or less will receive two paid holidays per calendar year. These holidays are the Christmas holiday and the Independence Day holiday.

Bereavement Leave

Jury Leave

Military Leave

Baltimore County Employees Federal Credit Union

Membership in Baltimore County Employees Federal Credit Union offers a full range of savings programs, loans, checking, direct deposit, payroll deduction, savings bonds, and other financial services.

Direct Deposit

Payroll through direct deposit to the financial institution selected by employee is required.

Deferred Compensation

Nationwide Retirement Solutions offers a 457 retirement plan allowing for payroll contributions of tax deferred dollars to investment options of your choice.

Disclaimer

This is only a summary of benefits and policies in Baltimore County. Any benefit or policy may be changed at any time at the discretion of the administration. This summary does not constitute an express or implied contract, nor does it constitute a guarantee that your employment relationship will continue for any specified period of time or end only under certain conditions.

01

The position you are applying for requires proof of education and/or licenses beyond high school. You must include this documentation with your application. Applications submitted without the required transcripts or licenses cannot be considered further. I have read and acknowledge the above instructions and have attached proof of education.

• Yes
• No

02

Choose the option that best describes your combination of education and experience.

• Masters degree, plus two years of progressively responsible experience in federally assisted housing programs, public housing administration, eligibility determination, or program compliance.
• Bachelors degree, plus four years of progressively responsible experience in federally assisted housing programs, public housing administration, eligibility determination, or program compliance.
• Associates degree, plus six years of progressively responsible experience in federally assisted housing programs, public housing administration, eligibility determination, or program compliance.
• High School diploma, plus eight years of progressively responsible experience in federally assisted housing programs, public housing administration, eligibility determination, or program compliance.
• I do not have any of the combinations of education and experience in federally assisted housing programs, public housing administration, eligibility determination, or program compliance.

03

Provide specific example(s) of the experience you cited in the previous question. Include the employer(s) and date(s) you performed these duties. Be certain that this experience is also described, in detail, on the Work History/Experience section of this application. If you chose "No" in the previous question, respond by entering N/A to this question.

Required Question

Employer Baltimore County

Address 308 Allegheny Avenue

Towson, Maryland, 21204

Phone 410-887-3135

Website http://www.baltimorecountymd.gov