Company: Blanchard Machinery
Location: Greenville, SC
Job Title: Rental Shop Lead
Rental Shop Lead will safely perform inspections, diagnoses, and repairs of heavy equipment and/or related equipment or components, following established procedures and guidelines while leading a team of Rental Shop Technicians. The Rental Shop Lead will ensure production goals are met, by providing support, guidance, training, and evaluating rental shop technicians to ensure that services performed both satisfies customers' needs and achieves and/or exceeds company's department goals.
Blanchard Machinery Company is committed to fostering a high-performance work culture with challenging work opportunities that inspire high quality results. Some of the benefits of joining our team are:
- Competitive Pay.
- Benefits: Medical, dental, vision, 401K, profit sharing, generous PTO and paid holidays, uniforms, and much more.
- Exposure to world-class CAT training and development.
- A friendly and supportive work environment.
- Continuous exposure to learning and new technologies.
- Opportunities for advancement.
Responsibilities
- Contributes to a positive work environment and promotes the vision, mission, and values of BMC.
- Completes all job responsibilities in a safe manner, promotes and champions a safe and healthy work environment.
- Models and reinforces company policies/practices to ensure that work is performed in alignment with the company's mission, vision, and values and in collaboration with other functions.
- Monitors physical requirements for work completion (facilities, tools, environmental) and communicates same on an ongoing basis to supervisor.
- Workorder responsibilities will include opening/closing workorders, recognizing when warranty or goodwill should be filed.
- High level of communication with multiple departments including shops and rental staff.
- Demonstrates good customer relations and support.
- Provide input on evaluation of skills, behaviors and performance of rental shop technician to assist supervisor to complete annual and quarterly reviews of employees.
- High focus on expense control and days to ready; Completes parts orders and identifies parts for return.
- Troubleshoots and diagnoses equipment malfunctions and failures; Repairs and maintains equipment and components.
- Provides quality control/assurance inspections of completed tasks;
- Plans and controls cost of repair jobs.
- Completes parts orders and identifies parts for return.
- Provides a significant amount of task and behavior-oriented guidance, mentoring, and training to others.
- Maintains all equipment and work areas - keeps in good, clean, and orderly condition.
- Works safely always and adheres to all applicable safety policies; complies with all company policies, procedures, and standards.
- Works overtime as required by workload and customers' needs.
- Performs other duties as assigned