Rental Manager

Hogan is now part of the Enterprise Mobility portfolio of brands. As part of the Enterprise Mobility portfolio of brands, Hogan is excited to provide our employees with access to enhanced benefits, resources, and career opportunities. Hogan Transportation is a 100-year-old full-service transportation and logistics company operating throughout North America. Through its transportation, logistics, truck leasing and fleet maintenance operations, Hogan provides customized solutions backed by a tradition of unparalleled service, first-class equipment, and advanced technology. From the relationship-driven service we deliver every day to the communities we support through our giving efforts, team members like you are what make our business thrive.

Job Summary

The Rental Manager (RM) position has responsibility for the sales & operational activities of our commercial truck rental product line, including: business development, account management, customer service, asset management, and the branch’s overall product line performance.

*This position pays $51k-56k per year, plus 15% commission earnings based on performance*

*Benefits include: Medical, Dental and Vision Insurance; 401(k) with company match, PTO, Paid holidays, etc.*

*Apply at Hogan1.com/Careers*

As the Rental Manager, you’ll manage a multi-million-dollar fleet, make decisions and create solutions to maximize product line revenue & profitability performance, create an efficient rental operation, provide outstanding service to our customers, pursue new commercial rental accounts, develop sales leads for new contractual product lines (e.g., full service lease, contract maintenance, etc.), and execute the company’s sales & marketing strategies. Our Rental Managers are exposed to many different sales & operations aspects of our business, gaining valuable experience and knowledge. And, our management team provides positive coaching & mentoring to help develop your skill sets for success.

Essential Duties and Responsibilities

• Manages a fleet of trucks and matches availability with customer requirements and needs.
• Ensures decisions and solutions throughout the vehicle rental process maximize product line revenue and profitability performance.
• Ensures the rental operation runs efficiently.
• Interacts with clients and potential clients in-person and on the phone ensuring high-quality service and excellent overall customer experience.
• Arranges for the rental of vehicles, including all necessary paperwork.
• Works with shop personnel, as well as takes ownership and all steps necessary, to ensure trucks are client-ready, on-time.
• Ensures high-quality customer satisfaction and overall positive customer experience.
• Resolves customer complaints to their satisfaction with Hogan policies and procedures.
• Pursues new commercial rental accounts.
• Develops sales leads for new contractual product lines (e.g., full-service lease, contract maintenance, etc.)
• Works with and assists other Hogan sales personnel to maximize branch’s financial performance.
• Executes the company’s sales and marketing strategies.
• Other duties as required.

Requirements

• Bachelor’s degree (or equivalent working experience))
• 2+ years sales and/or leadership experience is preferred
• Ability to develop positive business relationships
• Analytical and problem-solving mentality
• Ability to work well within a professional team environment
• Strong desire to take initiative and compete in a sales-driven department
• Desire to face and address new challenges
• Ability to handle multiple tasks in a fast-paced work environment
• Strong organizational skills with great attention to detail
• Excellent written and verbal communication skills
• Proficient in Word, Excel, and PowerPoint
• No required overnight travel (except for an occasional meeting at corporate HQ)