A Rental Coordinator assists in the scheduling of a job and forwards information onto a salesman for a site visit. The Rental Coordinator usually works under limited supervision and expected to work as long as necessary to perform his/her job responsibilities.
Responsibilities:
- Assists the salesman with quotes and job scheduling.
- Creates lift plans.
- Manages off-rents to include: communicating with supporting staff regarding the date ending and communicating with the salesman and dispatcher for pickup.
- Assist salesman with collection calls and delinquency notices.
- Assists dispatcher in coordinating jobs.
- Maintains utilization of cranes.
- Assures completion of job cycle.
- Maintains crane and operator certifications.
Fleet Cost and Care (FC&C) Responsibilities:
- Quoting customer on call in jobs on FC&C.
- Entering customer call in jobs into FC&C.
- Entering quotes in FC&C for salesperson if called in from job.
- Entering jobs in FC&C for salesperson if called in from job.
- Sending credentials to salesperson, customer, or rental coordinator when needed that are in the FC&C system.
- Backing up dispatcher if he/she needs help with entering jobs in FC&C.
- Composing Lift Plans on 3-D Lift Plan and saving to FC&C to actual job.
- Change unit status on FC&C if unit is changing from day trade to bare rental.
- Making sure addresses are entered correct on jobs for tax purposes.
- Ensure information on the job tickets is accurate.
- Help answer office phones.
- Create dual lift paperwork and obtain approval.
- Request purchase orders for internal processes like street closures, third party inspections, etc.
- Maintain crane, spreader bar, and man basket certifications.
- Maintain alarm codes for the building employees.
Knowledge, Skills, and Experience
Essential:
- Must be proficient with basic computer skills.
- Must be proficient with Microsoft Word and Excel.
- Must be proficient in 3-D Lift Plan.
- Must have proficient oral and written communication skills.
- Possess a minimum of a high school diploma or equivalent.
- Some travel is required.
- Must be able to pass a drug test, background check, and fit for duty test.
Desired:
- Prefer candidates with at least an associate's degree and 2 years of experience working in an office environment.
W.O. Grubb Crane Rental is proud to be an Equal Opportunity Employer