Rental Coordinator - Jacksonville, FL

Are you seeking a rewarding role with a respected company? Join Opifex-Synergy where we offer career advancement and professional development in a collaborative, supportive environment. We value teamwork and foster a positive work culture.

Opifex-Synergy represents a unique business model in the compact and heavy equipment industry. We offer a diverse range of equipment from leading manufacturers, serving the needs of everyone from large commercial construction firms to local subcontractors and general contractors.

A Rental Coordinator serves as an entry point into the equipment rental industry. This role focuses on building customer relationships, handling rental orders, tracking equipment locations and availability, coordinating logistics, managing billing, and addressing invoice inquiries. The position also involves collaborating with the outside sales team to ensure exceptional customer service and support.

Essential Functions

• Provide outstanding detail-oriented support processing rental reservations/agreements, invoices, equipment checks, and credit applications.
• Use company systems and tools, such as Salesforce and ERP, to document, track, and manage sales activities.
• Apply excellent verbal and written communication skills to support sales and management teams.
• Manage receiving, organization, tracking, and relocation of equipment and attachments.
• Maintain accurate and up-to-date inventory records.
• Deliver exceptional customer service by phone or through walk-ins, ensuring all necessary paperwork is completed.

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

Required Education and Experience

• Bachelor's degree or equivalent experience preferred.
• Superior talent for building and maintaining relationships.
• Experience in processing and managing detailed paperwork.
• Strong organizational skills and ability to manage multiple projects simultaneously.
• Strong computer skills; proficiency in Microsoft Office Suite required.
• Excellent communication and customer service skills.
• Primarily an office role, but candidates must be prepared for frequent outdoor yard visits for equipment order fulfillment.

Military service will be considered in lieu of education/certification experience as applicable.

Supervisory Responsibilities

• None

Work Environment

• Primarily based in a fr