Renewal Parts Specialist

TECO Westinghouse

  • Round Rock, TX
  • 19 days ago

    Highlights

    In this role, you'll coordinate customer orders from start to finish, work closely with cross-functional teams, and ensure all contractual requirements are met while delivering an exceptional customer experience. TECO-Westinghouse Motor Company is seeking a highly organized Renewal Parts Specialist to support our aftermarket and renewal parts operations.

    Numbers & Facts

    LocationRound Rock, TX

    Description

    Join the TECO-Westinghouse Team

    TECO-Westinghouse Motor Company is seeking a highly organized Renewal Parts Specialist to support our aftermarket and renewal parts operations. In this role, you'll coordinate customer orders from start to finish, work closely with cross-functional teams, and ensure all contractual requirements are met while delivering an exceptional customer experience.

    If you enjoy managing projects, collaborating across departments, and working in a manufacturing environment, we'd love to hear from you.

    What You'll Do

    • Manage renewal parts orders from receipt through shipment.
    • Process customer orders following established company procedures.
    • Gather and verify all information required to complete shop orders.
    • Coordinate with Engineering, Production Planning, Quality, Accounting, and Sales to ensure timely order fulfillment.
    • Review and process customer change requests, pricing updates, and delivery schedules.
    • Monitor order status and communicate shipping dates and schedule changes to customers and Field Sales.
    • Coordinate production reschedules and maintain accurate order documentation.
    • Prepare all required shipping and contract documentation prior to shipment.
    • Meet with customers, inspectors, and field representatives as needed.
    • Maintain accurate shipping information and approvals.
    • Support inventory and renewal parts documentation for TECO-Westinghouse motors.
    • Assist in training new team members as the department grows.
    • Participate in an on-call rotation outside normal business hours as required.
    • Maintain compliance with company safety, quality, and ISO 9001 standards.

    Qualifications

    • Bachelor's degree preferred, or an equivalent combination of education and experience.
    • 0–2 years of experience in contracts administration, customer service, order management, operations, or a related business function.
    • Experience in manufacturing, industrial equipment, or aftermarket parts is a plus.
    • Strong organizational and time management skills.
    • Excellent communication and customer service abilities.
    • Ability to coordinate multiple projects and meet deadlines.
    • Strong attention to detail and problem-solving skills.
    • Proficiency with Microsoft Office applications.
    • Experience with ERP systems such as SAP is preferred.

    Preferred Skills

    • Contract administration or order management experience.
    • Knowledge of production scheduling and manufacturing processes.
    • Ability to collaborate effectively with Engineering, Production, Finance, Quality, and Sales teams.
    • Strong analytical and decision-making abilities.
    • Self-motivated with the ability to work independently in a fast-paced environment.

    Why TECO-Westinghouse?

    At TECO-Westinghouse, you'll be part of a team that powers industries around the world through innovative electric motor solutions. We foster a collaborative culture focused on quality, continuous improvement, and professional growth. Your work will directly contribute to delivering exceptional service and long-term value to our customers.

    If you're ready to build your career with a respected leader in industrial manufacturing, we'd love to hear from you.

    Apply today and join the TECO-Westinghouse team!

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