Additional Job Information:
Title: Renewal Coordinator
Start Date: 11/02/2026
Position Type: contract
Location: Indianapolis, IN 46204
Agency Interview Type: Webcam only
Work Arrangement: Onsite
Short Description:
Renewal Coordinator
Complete Description:
About the Job: This position serves as the Licensing
Renewal Coordinator . The
Licensing Renewal Coordinator is charged with the responsibility of maintaining
state compliance with the laws, rules, policies, and procedures of renewal and
reinstatement licensing of resident and non-resident insurance producers
(agents/brokers) and consultants, and resident and non-resident Insurance
agencies. The position accepts and reviews license renewal and reinstatement
applications, including any civil, criminal, or administrative background
documents, and makes determinations as to a candidate's eligibility for renewal
of a license as governed through the laws, rules, and policies of the state.
The position works with the Division, Vertafore/Sircon, NIPR,
Client, and other state departments of insurance verifying possible
disqualifications on an individual or firm's record. The position also utilizes
MyCase.in,gov, NIPR Attachments Warehouse, I-Site, Sircon for States, e-PAL,
INBlZ, Client BrokerCheck, and other databases when reviewing renewal
applications. The position processes license reinstatement waiver forms needed
for producers to take the IDOI Laws & Regulations exam as a part of
reinstating an expired license within one year of the license expiring. The
position advises candidates on the reinstatement process and requirements and
tracks a candidate's reinstatement progress. The position maintains the IDOI licensing
renewal and reinstatement web pages. The position works with
system vendors, such as Vertafore/Sircon and NIPR, in troubleshooting system
errors; addressing insurance producer, consultant, or agency
renewal/reinstatement concerns; and implementing system or process
improvements. The position also manages all communications with internal and
external stakeholders regarding producer, consultant, and agency licensing
renewal/reinstatement questions, concerns, or initiatives. The position will
review, along with manager, continuing education (CE) due-date extension forms
and CE retirement exemption forms; and may serve as a back-up for the receptionist.
Skills:
| | Skill | Required / Desired | Amount | of Experience | Expertise Rating | Move |
| Strong Customer Service experience in a business/professional environment. | Required | | Years | | |
| Practical knowledge of MS Office, Word, Excel, Teams. | Required | | Years | | |
| High School Diploma | Required | | | | |
| Prior experience in the LAH/P&C insurance industry (Life, Accident & Health; Property & Casualty). | Highly desired | | | | |
| Prior experience working in a call center setting. | Highly desired | | | | |