| Location | Grand Rapids, Michigan (Remote) |
We are seeking motivated and detail-oriented individuals to join our team as Travel Concierge (Remote). This is a fully remote role where you will assist clients in planning and booking travel experiences while collaborating with a professional team and reporting to a team lead.
Key Responsibilities:
Plan, research, and coordinate customized travel itineraries for clients.
Assess client preferences, needs, and budgets to recommend tailored travel options.
Book travel services including flights, accommodations, transportation, cruises, and tours.
Provide professional client support before, during, and after travel.
Resolve client concerns or issues promptly and professionally.
Participate in ongoing training, professional development, and industry webinars to maintain knowledge and certifications.
Collaborate with team members and suppliers to ensure high-quality client experiences.
Qualifications:
Strong verbal and written communication skills.
Reliable internet access and a computer or smartphone.
Experience in hospitality, customer service, or sales is a plus.
Personal travel experience is helpful but not required.
What We Offer:
Comprehensive onboarding and ongoing professional training.
Remote work with flexible full-time or part-time schedules.
Career growth opportunities within the travel industry.
Access to industry benefits and travel perks.