Remote Travel Representative

Duquesa Travel Group

  • San Francisco, California
  • 30+ days ago
  • Remote

    Highlights

    In this fully remote role, you will assist with travel-related requests, provide customer support, and help ensure a smooth and enjoyable experience for each traveler. Customer service experience preferred (hospitality or travel is a plus, not required).

    Numbers & Facts

    LocationSan Francisco, California (
    Remote
    )

    Description

    We are seeking a Remote Travel Representative to support clients before, during, and after their trips. In this fully remote role, you will assist with travel-related requests, provide customer support, and help ensure a smooth and enjoyable experience for each traveler.

    Key Responsibilities

    • Communicate with clients via email, phone, and messaging platforms
    • Assist with reservation updates, itinerary changes, and general travel inquiries
    • Provide accurate information about destinations, travel requirements, and procedures
    • Confirm travel details and follow up with clients prior to departure
    • Address client concerns professionally and work toward timely resolutions

    Ideal Candidate

    • Strong communication and interpersonal skills
    • Customer service experience preferred (hospitality or travel is a plus, not required)
    • Organized and comfortable handling multiple requests
    • Able to learn new systems and tools quickly
    • Interest in travel and helping others

    What We Offer

    • Remote work environment
    • Flexible schedule
    • Step-by-step training and ongoing support
    • Opportunities for growth and development
    • Supportive and collaborative team environment

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