| Location | Charlotte, North Carolina (Remote) |
Fairytale Getaways Travel Agency is a travel services company specializing in vacation planning, cruises, all-inclusive resorts, family travel, destination weddings, and group travel experiences. We are committed to helping clients create memorable travel experiences through personalized service and attention to detail.
Position Overview
We are seeking organized, customer-focused individuals to join our team as Remote Travel Coordinators. In this role, you will assist clients with researching travel options, coordinating reservations, maintaining travel records, and providing support throughout the travel planning process.
This is a remote opportunity that offers flexible scheduling and comprehensive training.
Responsibilities
Assist clients with researching vacation destinations, cruises, resorts, hotels, and travel experiences
Coordinate travel reservations and booking requests
Communicate with travel suppliers regarding availability, pricing, and reservation details
Provide general travel information based on client preferences
Maintain organized client records and travel documentation
Review reservation details for accuracy prior to confirmation
Respond to client inquiries through phone, email, and online communication platforms
Deliver excellent customer service throughout the travel planning process
Qualifications
Strong communication and customer service skills
Excellent organizational and time-management abilities
Attention to detail and accuracy
Comfortable working independently in a remote environment
Basic computer and internet proficiency
Ability to learn new systems and processes
Professional and positive attitude
Must be at least 18 years of age
What We Offer
Remote work environment
Flexible schedule
Ongoing training and professional development
Supportive team environment
Opportunities for advancement
Access to travel industry education and resources