| Location | Irvine, California (Remote) |
Position: TPO Account Manager
Compensation: $75,000–$80,000 per year, plus per file bonus
Overview
Our client is seeking an experienced TPO Account Manager to support its third-party origination channel. This is an operations-focused position that functions similarly to a loan processor within the TPO channel. It is not a sales role.
The ideal candidate will have several years of TPO or wholesale mortgage experience, strong customer-service skills, and direct experience supporting FHA, VA, USDA, and Non-QM loans.
Responsibilities
Support FHA, VA, USDA, and Non-QM loan files throughout the loan process
Serve as a primary point of contact for mortgage brokers and third-party originators
Review loan files and follow up on missing documentation or outstanding conditions
Provide timely and accurate loan-status updates
Coordinate with processing, underwriting, closing, and other internal departments
Monitor the loan pipeline and help keep files moving
Identify and help resolve issues that could delay the loan process
Maintain accurate file notes and status information
Provide responsive, professional service to brokers and internal partners
Manage multiple active loan files and competing deadlines
Qualifications
Direct experience acting as an Internal Wholesale processor handling FHA, VA, USDA, and Non-QM loans required
3 recent years of experience working as a Wholesale Account Manager or TPO Processor is required
Strong understanding of the mortgage loan process
Experience managing an active loan pipeline
Strong broker-support and customer-service skills
Excellent written and verbal communication
Strong organization, attention to detail, and follow-through
Encompass Experience is required
National Mortgage Staffing (NMS) is a recruiting firm. Our client sets the position requirements and makes all hiring decisions.