Remote Services Support Intern

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Description

Who we are?

United Imaging is a leading global medical device developer and supplier with a diversified portfolio of advanced medical products, digital healthcare solutions, and intelligent solutions that cover the entire process of imaging diagnosis and treatment. From our North American HQ in Houston, we are passionate about expanding our customer sales and support structure, embracing the highest quality and craftsmanship in each of our medical imaging products, and dedicated to building an outstanding organization.

Join our innovative team with the mission of developing and supplying advanced technologies and improving patient care worldwide. As part of our global team, you will have the opportunity to collaborate with talented and dedicated colleagues while developing and expanding your career.

Company Page: http://www.united-imaging.com/en/home/

We are seeking a motivated Computer Science student to join our team as a Remote Services Support Intern. This is an excellent opportunity to gain hands-on experience with real-world server infrastructure, remote system management, and healthcare technology.

Job Summary

You will assist in the day-to-day support and maintenance of a remote server environment that powers critical remote services for medical equipment. This role combines technical troubleshooting, system monitoring, basic scripting/automation, and occasional data visualization/reporting tasks.

Duties & Responsibilities

• Monitor server performance and availability for the remote medical devices
• Assist with troubleshooting and resolving technical issues reported by medical devices
• Perform routine server maintenance, updates, and basic administrative tasks
• Help document procedures and maintain system logs
• Support data extraction and reporting tasks (using tools such as Tableau or Power BI when applicable)
• Collaborate with the technical team on small improvement projects and automation scripts
• Learn and follow healthcare data security and compliance best practices

Requirements

Please note that this is an in-person position, and applicants must be located in Houston, TX, in order to be considered.

• Currently pursuing a degree in Computer Science, Information Technology, or a closely related field
• Strong interest in systems administration, networking, or cloud/remote infrastructure
• Basic understanding of Linux/Windows server environments (or willingness to learn quickly)
• Good problem-solving skills and attention to detail
• Reliable internet connection and ability to work independently in a remote setting
• Availability for 10-20 hours per week during the semester

Preferred/Nice to Have:

• Experience or coursework in Tableau, Power BI, or other data visualization tools
• Familiarity with scripting languages (Python, Bash, PowerShell)
• Knowledge of networking concepts or remote access tools (VPN, RDP, SSH)
• Previous exposure to healthcare IT or medical imaging systems (not required)