Senior Epic Systems Analyst – Epic Payer Platform | Remote | Contract-to-Hire
Sigma Systems Inc. is hiring a Senior Epic Systems Analyst for a long-term Contract-to-Hire opportunity with our client. This is a 100% remote position for an experienced Epic professional with strong systems analysis, configuration, testing, implementation, workflow optimization, and end-user support experience.
If you have 5–7+ years of Epic systems experience, Epic certification/accreditation, and a strong background supporting healthcare applications, this could be an excellent opportunity to take on complex enterprise-level projects and help optimize Epic Payer Platform solutions.
Job Details
- Job Title: Senior Epic Systems Analyst
- Job ID: 20919-1
- Duration: 12 Months +/-
- Employment Type: Contract-to-Hire
- Work Arrangement: 100% Remote
- Schedule: Monday–Friday, Normal Business Hours
- Eligibility: Must be a U.S. Citizen
- Industry: Healthcare / Healthcare IT
Job Responsibilities
Business & Systems Analysis
- Conduct business and systems analysis to understand business needs and define system requirements.
- Gather, analyze, and document functional and technical requirements.
- Document existing and future-state workflows and processes.
- Work closely with users and stakeholders to translate business needs into effective Epic solutions.
Epic System Design & Implementation
- Design, build, test, implement, and support Epic Payer Platform applications.
- Configure Epic environments to support standardized and comprehensive workflows.
- Participate in system implementations, enhancements, upgrades, and ongoing application support.
- Evaluate new Epic functionality and technologies and recommend improvements.
Workflow Optimization
- Analyze current workflows and identify opportunities for optimization.
- Evaluate the user experience and recommend enterprise-level solutions.
- Develop and maintain workflow documentation.
- Identify opportunities to improve efficiency, standardization, and system usability.
Application Support & Problem Resolution
- Partner with end users to identify, investigate, and resolve complex system issues.
- Perform root cause analysis and develop sustainable solutions.
- Troubleshoot application and workflow problems.
- Provide ongoing application/environment support and maintenance.
System Maintenance & Configuration
- Configure approved changes within Epic environments.
- Maintain application functionality and standardized workflows.
- Research new functionality and assess potential impacts on existing processes.
- Recommend approaches that improve current practices and support organizational objectives.
Project Management
- Independently contribute to and manage medium- to large-scale Epic projects.
- Coordinate project activities and deliverables.
- Communicate project status, risks, issues, and timelines to stakeholders.
- Work collaboratively with technical teams, business users, and healthcare stakeholders.
Process Improvement
- Independently identify opportunities for process improvement.
- Apply critical thinking and analytical skills to complex assignments.
- Visualize, articulate, and solve complex business and technical problems.
- Support continuous improvement of Epic applications and healthcare workflows.
Required Qualifications
- Bachelor's degree required.
- 5–7+ years of systems administration/application experience within one or more Epic modules.
- Epic Application Certification or Accreditation required.
- Experience with system analysis, design, configuration, testing, implementation, and support.
- Strong analytical and critical-thinking skills.
- Excellent problem-solving and root-cause-analysis capabilities.
- Strong customer service and end-user support skills.
- Excellent written and verbal communication skills.
- Strong interpersonal and collaboration skills.
- Excellent organizational and prioritization abilities.
- Knowledge of project management principles.
- Ability to work independently on complex assignments.
Preferred Qualifications
- Bachelor's degree in Computer Science, Information Systems, Healthcare, or a related field.
- 5+ years of healthcare industry experience, preferably within the insurance/payer environment, may be considered in lieu of a degree.
- Epic certification in one or more Payer Platform modules, such as:
- Epic Payer Platform Core
- Epic Payer Platform Member Experience
- Epic Tapestry
- 5+ years of experience implementing and supporting Epic Payer Platform solutions in a healthcare environment.
- Experience working with healthcare insurance/payer workflows is highly desirable.
- Experience supporting enterprise-level Epic implementations and optimization initiatives.
What We're Looking For
The ideal candidate is a Senior Epic Systems Analyst who can do more than application support. You should be comfortable analyzing business requirements, designing and configuring Epic solutions, testing changes, troubleshooting complex issues, optimizing workflows, and working directly with end users and stakeholders.
Candidates with Epic Payer Platform, Tapestry, payer/insurance, healthcare systems, application configuration, workflow optimization, and Epic implementation experience are especially encouraged to apply.
Why Consider This Opportunity?
- 100% Remote
- Long-term 12-month contract
- Contract-to-Hire opportunity
- Monday–Friday, normal business hours
- Senior-level Epic systems responsibilities
- Opportunity to work on Epic Payer Platform solutions
- Exposure to enterprise-level workflow optimization and system improvements