Ideal Candidate
Strong communication and interpersonal skills
Comfortable using Zoom and basic online systems
Able to work independently in a remote environment
Organized, reliable, and willing to learn
Positive attitude with a professional approach
Interested in long-term growth and leadership opportunities
High school diploma or equivalent required
College or university education is an asset, but not required
Must be legally authorized to work in the United States or Canada
Key Responsibilities
Conduct phone and video appointments with members
Explain available benefit programs in a clear and professional manner
Answer questions and provide follow-up support when needed
Assist with digital applications, forms, and documentation
Maintain accurate records while following established procedures
Build positive and professional relationships with members and families
What We Offer
We provide a fully remote work environment, flexible scheduling options, and a structured training process to help you get started. Team members also receive ongoing mentorship, professional development, and opportunities to grow into leadership roles over time.
Qualified individuals may also be eligible for recognition programs, incentive opportunities, company-sponsored travel experiences, and team events.
Are you looking for a remote career where you can strengthen your communication skills, help families, and grow into future leadership opportunities? We are looking for motivated individuals who are ready to join a professional team focused on providing clear guidance and support to members.
In this role, you will connect with individuals and families who have requested information about available benefit programs through established unions, associations, and member-based organizations. Your responsibility will be to answer questions, explain options clearly, and guide each member through a simple virtual consultation process.
About the Role
You will meet with members by phone or video conference to review available program options and provide helpful information in a professional and easy-to-understand way. You will also assist with basic digital paperwork, follow up with members when needed, and maintain accurate, organized records.
This opportunity is a strong fit for someone who enjoys speaking with people, is comfortable using online platforms, and can stay organized and dependable while working from home.