Remote | Retail & Client Experience Specialist — $70–$150/hour

24-Mag

  • New York, New York
  • 7 days ago
  • Remote

    Highlights

    We are sharing a specialised part-time consulting opportunity for experienced retail and clienteling professionals with backgrounds in retail sales, luxury goods, client advisory, personal shopping, and other customer-facing sales environments. This role focuses on reviewing and evaluating retail and clienteling-related documents and work products for quality, accuracy, relevance, and professional soundness.

    Numbers & Facts

    LocationNew York, New York (
    Remote
    )
    Website4-mag.com/privacy-policy

    Description

    We are sharing a specialised part-time consulting opportunity for experienced retail and clienteling professionals with backgrounds in retail sales, luxury goods, client advisory, personal shopping, and other customer-facing sales environments.

    This role focuses on reviewing and evaluating retail and clienteling-related documents and work products for quality, accuracy, relevance, and professional soundness. Selected professionals will apply practical retail and client-facing sales experience to assess materials, identify issues, and provide clear, structured feedback.

    Key Responsibilities

    Retail & Clienteling Review

    • Review retail and clienteling materials for accuracy, completeness, and professional quality
    • Assess whether recommendations reflect realistic customer-facing sales environments
    • Evaluate client engagement, relationship-building, and service approaches
    • Identify inconsistencies, impractical recommendations, or missing information
    • Apply professional judgement grounded in real-world retail experience

    Client Advisory & Relationship Management

    • Evaluate materials involving customer relationships and personalised client service
    • Review approaches to client engagement, follow-up, and relationship development
    • Assess whether recommendations appropriately reflect customer needs and preferences
    • Identify gaps in service quality or client communication
    • Evaluate clienteling practices for practicality and effectiveness

    Retail Sales

    • Review sales-related strategies, scenarios, and supporting materials
    • Assess customer-facing sales approaches for relevance and professional quality
    • Evaluate recommendations related to product presentation, customer interaction, and sales execution
    • Identify weaknesses in sales reasoning or service delivery
    • Apply practical judgement from retail and client-facing environments

    Luxury & Premium Retail

    • Review materials related to luxury goods and high-touch customer experiences
    • Assess whether service approaches reflect appropriate standards of client care
    • Evaluate personalised selling and relationship-management practices
    • Identify inconsistencies in customer experience or client communication
    • Review materials for relevance to premium and luxury retail environments

    Document & Spreadsheet Review

    • Review retail-related documents and spreadsheets for accuracy and consistency
    • Assess tables, calculations, supporting information, and written analyses
    • Identify missing data, inconsistencies, or presentation issues
    • Evaluate whether information supports stated conclusions
    • Maintain strong attention to detail across work products

    Presentation Review

    • Review PowerPoint presentations for clarity, structure, and professional quality
    • Assess messaging, organisation, and information hierarchy
    • Identify inconsistencies or presentation issues
    • Evaluate whether recommendations are communicated effectively
    • Review materials against defined project guidelines

    Structured Evaluation & Feedback

    • Assess assigned work products against defined quality standards
    • Identify substantive retail, clienteling, sales, analytical, and presentation issues
    • Distinguish material concerns from minor editorial issues
    • Provide clear, concise, and actionable written feedback
    • Apply evaluation criteria consistently across assignments

    Ideal Profile

    • Bachelor's degree or higher
    • At least 2+ years of relevant professional experience in retail, luxury goods, clienteling, personal shopping, or another client-facing sales environment
    • Experience as a Client Advisor, Retail Sales Associate, Luxury Sales Professional, Personal Shopper, or similar professional
    • Strong understanding of customer engagement, client relationships, and retail sales
    • Strong analytical and document-review skills
    • Strong written communication skills
    • High attention to detail and ability to follow structured guidelines
    • Strong proficiency with Excel, PowerPoint, and Word
    • Comfortable reviewing varied retail and client-facing work products
    • Able to work independently and provide precise professional feedback

    Engagement Details

    • Part-time independent contractor engagement
    • Fully remote
    • Applicants must be based in the United States, Europe, United Kingdom, or Canada
    • Compensation: $70–$150/hour
    • Flexible scheduling based on project requirements
    • Work focuses on retail, clienteling, customer-facing sales, document review, and structured evaluation
    • Projects may be extended, shortened, or concluded based on project needs and performance
    • Work must be completed without using confidential or proprietary information belonging to any employer, client, institution, or other third party
    • H1-B and STEM OPT support is unavailable for this engagement

    About the Platform

    This opportunity is available through 24-MAG LLC. We connect experienced professionals with remote consulting opportunities across technical, evaluation, and project-based workstreams.

    By submitting this application, you acknowledge that your information may be processed by 24-MAG LLC for recruitment and opportunity matching in accordance with our Privacy Policy: https://www.24-mag.com/privacy-policy.

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