Remote Infrastructure Program Manager RTO RPO

Lead program manager monitoring needs to understand infrastructure operation, business continuity planning, path2produciton programs, understands RTO/RPO, failover and recovery process.

Lead program manager monitoring requires;

Worked as a technical project management in major transformation projects

Good understanding and experience with the ITIL framework, specifically with best practices in incident and event management.

Production Monitoring Assurance Engineer

Seasoned Lead program manager, with strong presentation skills,

Understands infrastructure operation, business continuity planning, path2produciton programs, understand RTO/RPO, failover and recovery process.

Able to track large scale infrastructure projects including deliverables, timelines and execution co-ordination.

Strong communication and presentation skills

Agile development and SaFe practice experience

Understanding jira and other lean project management toolkit

Good MS office knowledge

Hybrid

Nice to have:

AWS practitioner certifications - a plus

ITIL V3/V4 certifications - a valued plus

Analytical skills

Lead program manager monitoring duties:

Manage Enhanced Monitoring Project delivery Responsible for managing delivery timeline, collaboration with stake holders, identifying technical deliverables, resolve issues

Conduct Agile Scrum calls and manage project through daily huddle, stand-up calls and track work through jira.

Manage project budget and teams workload.

Define production assurance requirement including path to production Responsible for defining Non-functional requirements Responsible for reporting and metrics collection

Responsible for user demos and management updates.