Remote Infrastructure Program Manager RTO RPO

Lead program manager monitoring needs to understand infrastructure operation, business continuity planning, path2produciton programs, understands RTO/RPO, failover and recovery process.

Lead program manager monitoring requires;

* Worked as a technical project management in major transformation projects

* Good understanding and experience with the ITIL framework, specifically with best practices in incident and event management.

* Production Monitoring Assurance Engineer

* Seasoned Lead program manager, with strong presentation skills,

* Understands infrastructure operation, business continuity planning, path2produciton programs, understand RTO/RPO, failover and recovery process.

* Able to track large scale infrastructure projects including deliverables, timelines and execution co-ordination.

* Strong communication and presentation skills

* Agile development and SaFe practice experience

* Understanding jira and other lean project management toolkit

* Good MS office knowledge

* Hybrid

Nice to have:

* AWS practitioner certifications - a plus

* ITIL V3/V4 certifications - a valued plus

* Analytical skills

Lead program manager monitoring duties:

* Manage Enhanced Monitoring Project delivery Responsible for managing delivery timeline, collaboration with stake holders, identifying technical deliverables, resolve issues

* Conduct Agile Scrum calls and manage project through daily huddle, stand-up calls and track work through jira.

* Manage project budget and teams workload.

* Define production assurance requirement including path to production Responsible for defining Non-functional requirements Responsible for reporting and metrics collection

* Responsible for user demos and management updates.