| Location | Charlotte, North Carolina (Remote) |
This position focuses on providing ongoing support to clients before and during their trips. You’ll manage confirmations, send updates, coordinate changes, and ensure travelers feel supported at all times.
You must be comfortable with multitasking and digital communication tools.
Excellent time management
Fast, clear communication
Customer-service orientation
Ability to manage unexpected issues
Tech fluency
Calm attitude during stressful moments
Strong responsibility