172388 Epic Application Analyst Senior– Aurora, CO | 12-Month Contract | Children's Hospital Colorado
Location: Aurora, CO
Job Type: Contract (12 Months)
Schedule: Full-Time, Onsite
Client: Children’s Hospital Colorado
Company: Sigma, Inc.
Now Hiring: Epic Application Analyst
Sigma, Inc. is seeking an experienced Epic Application Analyst to support Children's Hospital Colorado in Aurora, CO. This is an exciting opportunity for a skilled healthcare IT professional with experience in Epic applications, system optimization, troubleshooting, workflow design, and end-user support.
The ideal candidate will have strong analytical skills, hands-on application support experience, and the ability to collaborate with clinicians, IT teams, and vendors in a fast-paced healthcare environment.
Key Responsibilities
- Analyze and troubleshoot complex Epic application and system issues
- Identify root causes and resolve or escalate technical problems appropriately
- Plan, design, implement, maintain, optimize, and support healthcare IT applications
- Gather and translate technical requirements into functional specifications
- Collaborate with end users, analysts, developers, and IT teams throughout system lifecycle activities
- Configure, test, and maintain workflows and application functionality
- Support application upgrades, enhancements, and monthly system updates
- Provide Tier 2 and Tier 3 support for Epic systems and end users
- Document technical specifications, workflows, troubleshooting steps, and support materials
- Work with report developers and stakeholders to clarify reporting needs
- Coordinate testing, debugging, implementation, and system validation activities
- Partner with vendors to troubleshoot issues and recommend improvements
- Mentor junior team members and support technical skill development
- Lead or support complex IT projects and workflow optimization initiatives
- Participate in on-call support rotation as needed
Required Qualifications
- High School Diploma or GED required
- Minimum of 4 years of related IT application analyst experience
- Associate’s or Bachelor’s degree in a related field may substitute for experience
- Strong experience supporting healthcare applications and troubleshooting system issues
- Ability to analyze workflows and optimize application performance
- Experience working with end users, vendors, and technical teams
- Strong communication, documentation, and problem-solving skills
Epic Certification Requirement
- Epic certification in the primary application is required within 4 months of hire
- Mandatory Epic training provided by the organization
- Candidates will receive two attempts to pass Epic certification testing
Preferred Skills
- Epic application support experience
- Healthcare IT systems experience
- Workflow analysis and optimization
- Technical troubleshooting and root cause analysis
- Application implementation and upgrade support
- Project leadership experience
- Experience creating technical documentation and training materials
- Reporting and data analysis support experience