Remote Destination Specialist

Trips and Ships

  • Charlotte, North Carolina
  • 3 days ago
  • Remote

    Highlights

    You will provide expert guidance on accommodations, activities, transportation options, and special requests while delivering exceptional service and building lasting client relationships. In this role, you will assist clients in planning and coordinating personalized destination experiences, ensuring seamless arrangements from initial inquiry through completion.

    Numbers & Facts

    LocationCharlotte, North Carolina (
    Remote
    )

    Description

    We are seeking a detail-oriented and customer-focused Remote Destination Specialist to join our growing team. In this role, you will assist clients in planning and coordinating personalized destination experiences, ensuring seamless arrangements from initial inquiry through completion. You will provide expert guidance on accommodations, activities, transportation options, and special requests while delivering exceptional service and building lasting client relationships.

    The ideal candidate is highly organized, tech-savvy, and passionate about helping clients create memorable experiences. Strong communication skills, the ability to manage multiple requests efficiently, and a commitment to accuracy are essential for success in this remote position.

    Key Responsibilities:

    Consult with clients to understand their preferences, budgets, and expectations

    Research and recommend destinations, accommodations, excursions, and related services

    Coordinate reservations and confirm detailed arrangements

    Maintain accurate client records and documentation

    Provide ongoing support before, during, and after each clients experience

    Stay informed about destination updates, industry trends, and supplier offerings

    Deliver exceptional customer service and timely follow-up

    Qualifications:

    Strong written and verbal communication skills

    Excellent organizational and time management abilities

    Ability to work independently in a remote environment

    Proficiency with online booking platforms and basic office software

    Sales or customer service experience preferred but not required

    High attention to detail and problem-solving skills

    This is an exciting opportunity for a motivated professional who enjoys helping others create unforgettable destination experiences while working remotely in a flexible, supportive environment.

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