Remote Customer Service Professional — Multiple Client Programs

Faithful Financial Co

  • Memphis, Nebraska
  • 13 days ago
  • Remote

    Highlights

    In this role, you’ll handle both inbound calls, ensuring callers have a seamless experience while entering their information into our database. Join our team as a Remote Customer Service Representative and help support customers of various clients!

    Numbers & Facts

    LocationMemphis, Nebraska (
    Remote
    )
    Websitehttps://faithfulfinancial.org

    Description

    Are you looking for a flexible, work-from-home opportunity? Join our team as a  Remote Customer Service Representative and help support customers of various  clients! In this role, you’ll handle both inbound calls, ensuring callers have a  seamless experience while entering their information into our database. If you  have great communication skills and a passion for helping others, this is the  perfect role for you! 

    Responsibilities
    :
    Handle inbound and outbound calls to support customers of various clients
    Provide excellent customer service, addressing questions and concerns
    Accurately enter information into our database
    Follow up with customers as needed to ensure satisfaction
    Meet and exceed performance metrics to qualify for advancement
    opportunities

    Requirements

    High school diploma or equivalent 
    Strong verbal communication skills 
    Reliable internet connection and a quiet workspace 
    Basic computer skills (Microsoft Office proficiency) 
    Ability to work flexible hours, including evenings and weekends (set your  own schedule)

    Technology Requirements (MANDATORY to begin work):
    Windows 11 desktop or laptop
    Minimum 16 GB RAM
    No Chromebooks or Apple devices
    Dual monitors recommended (not required at application)
    USB noise-canceling headset (not required at application)

    Benefits

    Fully remote position – work from anywhere
    Starting pay of $12–$15/hour
    Flexible self-scheduling
    Advancement opportunities based on performance
    Supportive team environment

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