Remote Customer Experience Coordinator

Remote | Flexible Schedule | Training Provided

We're looking for organized, service-focused individuals to help clients stay informed and supported throughout the travel planning process.

As a Remote Customer Experience Coordinator, you'll assist with client communication, scheduling, reservations, and follow-up while helping keep accommodations, transportation, activities, and itinerary details organized.

Previous experience is not required. Training and ongoing support are provided.

What You'll Do

• Respond to client questions and requests
• Gather dates, preferences, and important details
• Coordinate schedules and confirmations
• Assist with reservation and itinerary information
• Provide updates and follow up on pending items
• Help manage changes or special requests
• Maintain accurate client records

What We're Looking For

• Strong communication skills
• Good organization and attention to detail
• Reliable follow-through
• Ability to manage multiple requests
• Comfort working independently
• Familiarity with email and online systems
• Positive, client-focused attitude

Experience in customer service, hospitality, reservations, scheduling, administration, or client support can be helpful, but it is not required.

What You Can Expect

• Fully remote work
• Flexible scheduling
• Structured training
• Ongoing support and resources
• Access to digital planning tools
• Opportunities to build client-service and travel-coordination skills

Eligibility

Applicants must be located in:

United States | United Kingdom | Mexico | Spain | Australia | Select LATAM regions

Next Step

Selected applicants will be invited to a live interview to review the role, compensation structure, training, support, and next steps.

Apply

If you're organized, dependable, and enjoy helping clients have a smooth planning experience, submit your application today to be considered.