Position Summary
LRS Travel is seeking organized, customer-focused professionals to join our team as Remote Cruise & Resort Specialists. You'll help clients plan cruises, resort stays, and vacation experiences. Working remotely, you'll coordinate reservations, research options, and provide personalized recommendations across travel suppliers.
Responsibilities
- Research and recommend cruises, resort stays, and vacation packages tailored to client preferences.
- Coordinate travel reservations and confirm booking details with travel suppliers.
- Respond to client inquiries via phone, email, and online platforms with timely, professional service.
- Maintain accurate travel records and documentation while ensuring data integrity.
- Review reservation information for accuracy and completeness before final confirmation.
- Provide pre- and post-travel support, answering questions and resolving travel-related concerns.
- Uphold company policies, procedures, and customer service standards consistently.
Qualifications
- Excellent verbal and written communication skills with strong customer service orientation.
- Proven organizational skills and meticulous attention to detail.
- Ability to work independently and manage time effectively in a remote environment.
- Proficiency with computers, web-based applications, email, and CRM systems.
- Reliable high-speed internet connection and dedicated home workspace.
- Must be 18+ and legally authorized to work in your country of residence.
- Prior experience in travel, hospitality, customer service, or administrative roles is a plus but not required.
What We Provide
- Fully remote work environment with flexible scheduling options.
- Comprehensive onboarding and hands-on training from day one.
- Access to industry-leading travel systems and supplier platforms.
- Continuous learning opportunities and professional development resources.
- Collaborative team culture with ongoing support and mentorship.
- Growth opportunities within the travel and hospitality industry.