| Location | Des Moines, Iowa (Remote) |
Job Description
We are looking for reliable, service-oriented individuals to join our team as Remote Client Support Coordinators. This role focuses on assisting clients with planning, coordination, and ongoing support to ensure a smooth and positive experience from start to finish.
Support clients with planning and coordination of personalized experiences and services
Provide professional client support through phone, email, text, and online communication tools
Research options and solutions based on client needs, preferences, and budgets
Assist with coordinating reservations, confirmations, and service details
Maintain clear and timely communication with clients before, during, and after their experience
Respond to inquiries, updates, and changes with professionalism and attention to detail
Build strong client relationships to encourage repeat business and referrals
Strong written and verbal communication skills
Customer-focused mindset with attention to detail
Ability to work independently and manage time effectively
Comfortable using computers and web-based platforms
Reliable internet access and phone availability
Previous experience in customer service, administrative support, sales, or hospitality is helpful but not required
Fully remote work environment
Flexible scheduling options
Structured onboarding and training
Access to professional tools and resources
Performance-based earning opportunities
Ongoing team support and development
Individuals seeking flexible, remote work
Customer service or administrative professionals exploring new opportunities
Stay-at-home parents, retirees, or those re-entering the workforce
Career changers interested in client support and coordination roles