Remote Client Service Representative

PedrosVacations

  • Richmond, Virginia
  • 15 days ago
  • Remote

    Highlights

    As a Remote Client Service Representative , you'll help clients stay informed, keep important details organized, and support reservations, itinerary updates, accommodations, transportation, or activities when needed. Experience in customer service, hospitality, reservations, scheduling, administration, or client support can be helpful, but it is not required.

    Numbers & Facts

    LocationRichmond, Virginia (
    Remote
    )

    Description

    Remote Client Service Representative

    Remote | Flexible Schedule | Training Provided

    We're looking for dependable, client-focused individuals to assist with communication, scheduling, follow-up, and travel-related service needs in a remote environment.

    As a Remote Client Service Representative, you'll help clients stay informed, keep important details organized, and support reservations, itinerary updates, accommodations, transportation, or activities when needed.

    Previous experience is not required. Training and ongoing support are provided.

    What You'll Do

    • Respond to client questions and requests
    • Gather dates, preferences, and important details
    • Coordinate schedules, confirmations, and follow-up
    • Provide updates and next-step information
    • Assist with reservation and itinerary details
    • Research options when needed
    • Help with changes or special requests
    • Maintain accurate client records

    What We're Looking For

    • Strong communication skills
    • Good organization and attention to detail
    • Reliable follow-through
    • Comfort working independently
    • Ability to manage multiple requests
    • Familiarity with email and online systems
    • Willingness to learn new tools and processes

    Experience in customer service, hospitality, reservations, scheduling, administration, or client support can be helpful, but it is not required.

    What You Can Expect

    • Fully remote work
    • Flexible scheduling
    • Structured training
    • Ongoing support and resources
    • Access to digital planning tools
    • Opportunities to build client-service and travel-coordination skills

    Eligibility

    Applicants must be located in:

    United States | United Kingdom | Mexico | Spain | Australia | Select LATAM regions

    Next Step

    Selected applicants will be invited to a live interview to review the role, compensation structure, training, support, and next steps.

    Apply

    If you're organized, dependable, and enjoy helping clients stay informed and supported, submit your application today to be considered.

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