Remote Call Center

Globalchannelmanagement

  • Saint Cloud, Florida
  • 13 days ago
  • Remote

    Highlights

    Remote Call Center duties: Provide quality customer service by answering inbound and outbound customer calls and/or emails and chat, prioritizing and responding to customer questions/concerns, entering orders and/or rework orders, answering optical related technical questions. Ability to cross train in various areas within the Customer Service group to include inbound and outbound calls, proactive notifications, Prioritize and solve complex customer issues and concerns by troubleshooting and analyzing.

    Numbers & Facts

    LocationSaint Cloud, Florida (
    Remote
    )

    Description

    Remote Call Center needs 2+ years experience

    Remote Call Center requires:

    • Salesforce
    • Optifacts
    • Lab systems

    Remote Call Center duties:

    • Provide quality customer service by answering inbound and outbound customer calls and/or emails and chat, prioritizing and responding to customer questions/concerns, entering orders and/or rework orders, answering optical related technical questions
    • Ability to cross train in various areas within the Customer Service group to include inbound and outbound calls, proactive notifications,
    • Prioritize and solve complex customer issues and concerns by troubleshooting and analyzing.

    Similar Jobs

    See more jobs