Remote Booking Specialist

Remote Appointment Setting Specialist | Warm Leads + Performance Bonuses

Job Type: Full-Time | Remote

Schedule: Monday-Friday, 10:00 AM-6:00 PM Mountain Time

Pay: $18/hour during training; $20/hour after certification, plus performance-based bonuses

Do You Love Turning Conversations Into Sales?

We're looking for a confident, motivated appointment setter who loves connecting with people, thrives on crushing goals, and knows how to turn an interested prospect into a committed appointment.

At Clark Marten Photography, we create extraordinary portrait experiences that celebrate family, love, and togetherness. Our work goes beyond beautiful photography. We help families see and appreciate the relationships that matter most.

Your role is to help families take the first step toward that experience.

This is not a traditional customer service or scheduling position. This is a sales-focused appointment-setting role.

You'll work with warm leads--people who have expressed interest in our portrait experiences. Your job is to connect with them, build trust, communicate the opportunity, overcome objections, and confidently secure their appointment and refundable reservation deposit.

What You'll Do

• Make outbound calls to warm leads who have expressed interest in our photography experiences.
• Build genuine rapport and discover why the experience matters to each family.
• Clearly and enthusiastically explain our portrait experience and promotional offers.
• Confidently handle questions and objections while guiding conversations toward a decision.
• Secure appointments and collect refundable reservation deposits.
• Follow up consistently with interested prospects and help fill available appointments.
• Accurately document conversations, appointments, and follow-up activities in our CRM.
• Participate in coaching, call reviews, and ongoing training to continuously improve your results.

What Success Looks Like

We believe clear expectations create opportunities for great people to win. Our established performance standards include:

• 10+ outbound calls per productive hour
• 1+ booked appointment per productive hour
• 70%+ conversion on qualified conversations lasting longer than two minutes
• Consistent, timely follow-up and accurate CRM records
• Confident, professional communication and measurable improvement through coaching

We provide training, scripting, coaching, and leadership support. You're responsible for bringing the effort, discipline, and willingness to improve.

You'll likely thrive here if you:

• Have proven experience in phone sales, outbound appointment setting, inside sales, or a similar performance-driven role.
• Are naturally warm and engaging but aren't afraid to ask directly for a commitment.
• Enjoy working toward--and exceeding--clear, measurable goals.
• Can confidently discuss money and ask for a deposit without becoming uncomfortable or apologetic.
• Know how to listen, understand a person's motivation, and guide a conversation.
• Take ownership of your results rather than making excuses.
• Welcome direct feedback and put coaching into action.
• Are disciplined, organized, and productive while working remotely.
• Bring energy and consistency to repetitive phone work.

Experience in sales development, high-volume appointment setting, or consultative phone sales translates especially well to this position.

Compensation and Opportunity

• $18/hour during training
• $20/hour upon successful certification
• Additional performance-based bonuses tied to individual booking production
• Ongoing coaching
• A supportive team committed to excellence and personal accountability
• The opportunity to represent a respected, family-owned portrait studio and meaningful experiences for our clients

Your earning potential grows with your results.

Our Culture

Clark Marten Photography is a second-generation, family-owned business built around a simple mission: We exist to celebrate togetherness.

Our core values are Truth, Integrity, and Excellence.

We believe in caring deeply about people, doing what we say we'll do, facing the facts, owning our results, and continually getting better. We celebrate success, support one another, and expect everyone to contribute to the team's success. We work hard, hold high standards, and believe outstanding performance and meaningful work can go hand in hand.