In this remote role, you will communicate directly with insurance companies to obtain patient-specific benefit information, accurately document coverage details, and help identify potential barriers that could delay patient access to services. Because this role involves frequent communication with insurance companies and handling patient-related information, candidates should also have a professional, quiet, and distraction-controlled workspace suitable for confidential healthcare-related work.

Remote Benefits Verification Specialist, BVS

Pay: $17.00 per hour
Location: Remote, U.S.
Work Arrangement: Work from Home
Technology Requirement: BYOD, Bring Your Own Device

Build Your Healthcare Career From Home!

Do you have experience with health insurance, benefits verification, medical billing, patient services, or healthcare customer service? We are seeking detail-oriented Benefits Verification Specialists, BVS, to support patients by researching and verifying their insurance coverage.

In this remote role, you will communicate directly with insurance companies to obtain patient-specific benefit information, accurately document coverage details, and help identify potential barriers that could delay patient access to services.

If you are comfortable working with insurance information, navigating computer systems, making outbound calls, and performing detailed data entry, this could be an excellent opportunity for you.

What You’ll Do

• Review patient insurance information needed to complete the benefits verification process

• Contact insurance companies to verify patient-specific insurance benefits

• Ask appropriate questions regarding coverage and accurately document benefit information

• Verify and document patient coverage, cost-share responsibilities, payer requirements, and provider/access options

• Identify insurance restrictions and determine available steps to help expedite patient access

• Route cases with missing or incomplete information to the appropriate program associate

• Complete detailed data entry and required benefits verification documentation

• Assist with documenting or initiating prior authorizations, claims appeals, and related processes, as required

• Perform quality reviews to ensure work is complete and accurate

• Identify and report reimbursement trends or delays to management

• Complete special projects and additional related responsibilities as assigned

What We’re Looking For

Required Qualifications

• High school diploma or GED required

• 2+ years of directly related, progressively responsible experience, or an equivalent combination of education and experience

• A two-year degree may substitute for two years of the experience requirement

• Strong customer service experience

• Proficiency with Windows-based computer systems

• Strong data entry and typing skills

• Working knowledge of Microsoft Outlook, Word, and Excel

• Excellent attention to detail and accuracy

• Strong written and verbal communication skills

• Professional interpersonal skills

• Ability to work independently, solve problems, and make sound decisions

• Strong analytical and organizational abilities

• Ability to adapt to changing priorities and work situations

Preferred Experience

Candidates with previous experience in any of the following areas are strongly encouraged to apply:

• Insurance benefits verification

• Health insurance or payer services

• Medical billing and coding

• Patient access or patient services

• Healthcare call center operations

• Prior authorizations

• Claims or appeals

• Healthcare reimbursement

• Pharmacy or pharmaceutical support programs

• Medical insurance customer service

Remote Work Requirements

This is a remote, BYOD, Bring Your Own Device, position. Candidates must have their own appropriate computer equipment to perform the responsibilities of the position.

Because this role involves frequent communication with insurance companies and handling patient-related information, candidates should also have a professional, quiet, and distraction-controlled workspace suitable for confidential healthcare-related work.

Work Environment & Physical Requirements

This is primarily a sedentary, computer-based position. Candidates should be comfortable:

• Spending 75% or more of the workday working directly on a computer

• Performing repetitive typing and data entry

• Communicating regularly by telephone and electronically

• Maintaining accuracy while processing detailed insurance information

• Managing deadlines and changing priorities

• Handling stressful situations professionally as they arise

Ready to Put Your Insurance Knowledge to Work?

If you have strong customer service skills, exceptional attention to detail, and experience working with insurance benefits, healthcare, medical billing, claims, or patient services, we encourage you to apply.

Apply today for consideration for this Remote Benefits Verification Specialist opportunity!

Throughout the past 35+ years, MMC, one of the most trusted names in workforce management services, has successfully delivered strategic solutions to large and small businesses in numerous industries.

We have built our reputation on partnering with our clients and candidates to achieve the desired results. Our recruiting professionals have extensive experience matching the right candidate, to the right client, for the right position. We provide the best opportunities to the most talented candidates in a multitude of industries.

MMC is a privately owned business with corporate headquarters in Irving, Texas. With 2,000+ employees, working in 40+ states, MMC is able to support all United States locations, and some international locations.

We appreciate your interest in reviewing this particular position and we encourage you to visit our website where you can always search and apply for opportunities at www.mmcgrp.com

Benefits with MMC Group
MMC offers health insurance plans for our active candidates on assignment, including:

• Medical, dental, and vision coverage
• Life and disability insurance
• Additional voluntary benefits

Join MMC and enjoy the support of a team that values your well-being, both on and off the job!

MMC strives to ensure all job postings confirm details of the position, the rate of pay, and acknowledge that medical benefits are offered.

Get started on your career journey today! Apply to become a part of the MMC Team!

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.