Communication Skills, Customer Satisfaction, Detail Oriented, Emergency Services, Equipment Maintenance/Repair, Lift/Move 25 Pounds, Lift/Move 50 Pounds, Multitasking, Record Keeping, Time Management
Company and Culture:
ServiceMaster South Shore is a leader in emergency property restoration services, helping families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazards, the need for reconstruction and other conditions resulting from property damage. We operate with a "restoring peace of mind" mindset and seek to create an environment where our team members can grow professionally, serving our customers, communities, and each other.
Job Position Description:
Utilizing a team approach, you will perform services as assigned, utilizing industry specific specialized equipment and products while following ServiceMaster South Shore production guidelines. Working to ensure all customer needs are met in a kind and sympathetic way, our technicians assist their teams and supervisors with all aspects of restoration work on residential and commercial jobsites, as well as maintain vehicles, equipment and assets of the business. Our technicians take pride in going above and beyond customer expectations in their time of need by providing an outstanding level of service which sets us apart from our competitors in the industry.
Responsibilities:
- Managing Customer Satisfaction and representing the "ServiceMaster South Shore" brand.
- Effectively perform all aspects of the production processes.
- Regular Vehicle and equipment maintenance and organization
- Working with your direct supervisor to ensure team is unified and efficient
- Following all uniform and policy guidelines in line with the Employee Handbook
- Always leaving jobsites with a clean and orderly appearance
- Developing production expertise through providing services
- Maintain cleanliness of products and equipment to the highest standards
- Ensure clear communication with office staff, immediate supervisor and fellow co-workers
Qualifications:
- Willingness for continued learning and growth
- Attention to detail in organization, cleanliness and care for facility, vehicles and equipment
- Aptitude with record keeping, recording information and communicating with fellow workers
- Awareness and respect for safety, using care and caution with co-workers and customers
- Ability to multitask and handle deadlines
- Ability to lift at least 25-50 lbs., and be comfortable on your feet for prolonged periods of time
Compensation: $19.00- $25.00 per hour.