Company Description:
For over 80 years, Puffer-Sweiven has set the standard in equipment and services for process control, automation, safety, and reliability. We help process-intensive facilities run more efficiently and safely by delivering quality products, technical support, and knowledgeable staff to implement the needed process solutions — with the goal of exceeding customer expectations. Our dedication brings the most advanced products and services to our customers throughout the Central and Gulf Coast regions of Texas.
Specialties:
As an Emerson Impact Partner, we offer a broad base of superior solutions including the top product lines for a given application. Our specialties at Puffer-Sweiven include:
- Pressure Management
- Isolation Valves & Actuation
- Control Valves & Regulators
- Process Control & Safety Systems
- Oil & Gas Automation– fiscal custody metering, controls, and SCADA
- Reliability Solutions & Services
- Specialty Pumps & Rotating Equipment
- Instrumentation
- Maintenance & Repair Services
Duties and Responsibilities
Machinery Monitoring & Protection Systems
- Install, configure, commission, and troubleshoot machinery protection and condition monitoring systems.
- Configure vibration, process, and asset health monitoring devices and associated infrastructure.
- Verify sensor installation, signal quality, alarm functionality, and communication integrity.
- Perform startup, testing, and commissioning activities for online monitoring solutions.
- Support system upgrades, migrations, and modernization projects.
- Assist with field acceptance testing and customer turnover activities.
Software & System Configuration
- Install, configure, and maintain machinery health, asset monitoring, and condition monitoring software platforms.
- Configure assets, measurement points, alarms, databases, users, reporting tools, and system architecture.
- Perform software updates, patching, backups, and licensing activities.
- Troubleshoot software, database, and communication-related issues.
- Provide customer training and technical support.
Industrial Networking & Communications
- Configure and troubleshoot Ethernet-based industrial networks.
- Assign and manage IP addresses, subnetting, gateways, and network connectivity.
- Configure and validate industrial communication protocols including Modbus TCP, Modbus RTU, OPC, and similar technologies.
- Assist customers with cybersecurity requirements, firewall configuration, and network access requests.
- Integrate monitoring systems with PLCs, DCSs, SCADA systems, historians, and enterprise asset management platforms.
- Coordinate with plant operations, engineering, automation, and IT personnel to establish secure and reliable communications.
Technical Support
- Provide onsite and remote troubleshooting support.
- Diagnose hardware, software, communication, and instrumentation issues.
- Generate detailed service reports and technical documentation.
- Support emergency callouts and critical customer issues when required.
- Establish and maintain strong customer relationships through technical expertise and professional service.
QUALIFICATIONS:
Education/Experience:
- Associate's Degree in Instrumentation, Electronics, Electrical Technology, Industrial Automation, Computer Networking, Engineering Technology, or equivalent work experience.
- Minimum 3 years of experience supporting industrial instrumentation, automation, controls, machinery monitoring, reliability systems, or related technologies.
- Strong technical understanding of industrial instrumentation, automation systems, machinery monitoring, or reliability technologies.
- Experience installing and commissioning industrial electronic equipment in operating facilities.
- Experience with Windows-based software installation, configuration, and troubleshooting.
- Working knowledge of industrial networking principles including TCP/IP communications.
- Experience configuring IP addresses, switches, gateways, and network connectivity.
- Experience coordinating with customer IT departments regarding server access, cybersecurity requirements, and firewall exceptions.
- Ability to interpret electrical drawings, wiring schematics, network diagrams, and technical documentation.
- Strong troubleshooting and problem-solving skills.
- Must pass DOT and customer required drug testing.
- Must meet company requirements for driving privileges.
- Excellent verbal and written communication skills
- Preferred proficiency with:
- Experience with machinery protection and condition monitoring systems.
- Experience with vibration monitoring, rotating equipment reliability, and asset health technologies.
- Experience commissioning wireless industrial instrumentation and WirelessHART® networks.
- Experience integrating industrial monitoring systems using Modbus, OPC, MQTT, or similar communication protocols.
- Experience supporting industrial software applications and databases.
- Familiarity with machine protection standards such as API 670.
- Experience supporting reliability programs in refining, petrochemical, chemical, power generation, LNG, pipeline, or manufacturing environments.
- Knowledge of industrial cybersecurity concepts and network segmentation practices.
- Basic understanding of vibration analysis and machinery diagnostics.