Release of Information Specialist

Are you ready to make a change? Do you like to talk on the phone? Well then, don't be shy and apply. If you enjoy working in a team environment and have excellent communication skills, this position is for you.

ABOUT BONE & JOINT

Bone and Joint has one of the most comprehensive teams of orthopedic, pain management, podiatric, physical and occupational therapy experts in Northcentral Wisconsin. We aren't a division of another corporate healthcare organization; Bone & Joint belongs to us and we have numerous locations throughout Central Wisconsin. Our mission is to be the Best place for patients to receive care, the Best place for employees to work, and the Best place for physicians to practice medicine.

A DAY IN THE LIFE OF A RELEASE OF INFORMATION SPECIALIST

Work closely with patients and help them complete the Release of Information Authorization Form. You will evaluate various types of requests and incoming correspondence to make sure forms are filled out correctly and following Health Insurance Portability and Accountability Act (HIPAA) guidelines. You will be responsible for processing non-billable Protected Health Information (PHI) requests to outside medical providers, facilities, or patients. Answer incoming phone calls and resolve or transfer to appropriate person. You will have one on one meetings with your supervisor and have monthly team huddles, where you will learn what is happening around the organization. One of the most important responsibilities in this role will be to abide by the HIPAA state and federal regulations. Don't worry, our training process is excellent, and you will be up to speed in no time.

QUALIFICATIONS FOR A RELEASE OF INFORMATION SPECIALIST

• High school diploma or equivalent

• 2 years' medical office experience and/or experience working in a Health Information Department

• Medical Terminology

• Computer Skills (Microsoft Office)

• Ability to multi-task

• Customer Service Skills

• High level attention to detail and accuracy

WORK SCHEDULE

This position is on site and requires working Monday – Friday from 8:30am – 5:00pm with a 30-minute lunch break. There may be times when asked to work a flexible schedule to cover for vacations and illness.

READY TO JOIN OUR TEAM?

If you think you have what it takes to do this job, then the next step is to fill out our online application. Don't worry, the application is pretty simple as it asks for your resume and to answer some questions to help us get to know you better. We should warn you though, if you are selected to move forward in the hiring process, we will require that you provide us with further details to help us further understand your interest.