Release Management / Change Management Coordinator
Location: Issaquah, WA / Onsite
Rate :- $50-$60/hr
Primary Objective
- Coordinate and govern software releases across U.S. and Canada environments.
- Ensure release activities comply with established change management processes and SOX controls.
- Review, track, and validate release-related documentation and schedules.
Key Responsibilities
- Review change requests (RFCs) and release documentation for completeness and compliance.
- Maintain and monitor release schedules and deployment calendars.
- Identify and flag conflicts between planned releases and change activities.
- Prepare and distribute installation memos and release communications.
- Submit and track change records in accordance with SOX and audit requirements.
- Coordinate planned, emergency, and last-minute release requests.
- Track release artifacts, approvals, implementation plans, and supporting documents.
- Support cross-functional teams during release planning and execution.
Must-Have Skills
- Release Management and Change Management experience.
- Strong understanding of RFC and change governance processes.
- SOX compliance, audit controls, and documentation management.
- Excellent attention to detail and organizational skills.
- Experience managing release calendars and identifying scheduling conflicts.
- Strong written communication and stakeholder coordination skills.
- Proficiency with Excel, Outlook, Teams, and document-tracking tools.
Preferred Skills
- ServiceNow Change Management experience.
- Jira and/or Azure DevOps exposure.
- ITIL Foundation or ITSM knowledge.
- PMO, governance, or compliance background.
- Experience supporting retail, POS, or enterprise application releases.
- Experience coordinating multi-region releases (U.S. and Canada).
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