RELATIONSHIP MANAGER

Job Description

A

Job Specification

1

Company Name

:

Muthoot Fincorp Limited

2

Position / Designation

:

Relationship Manager - Secured & Unsecured Lending Business

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Grade

:

4

Employment Type

:

All Employment Type

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Reporting to -

Designation & Grade

:

Business Manager - Secured & Unsecured Lending Business

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No. of Reportees,

Designation & Grade

:

Individual Role

7

Main Tasks & Areas of Responsibility

:

• To find new micro markets and empanel good quality referral partners to scale up Micro LAP business & Gold backed secured business loan (Suvarna)
• Work in the Area assigned by the Branch Business Manager and generate leads
• Cold Calling to the potential customer base to generate business
• Daily Sales Calls as per the Plan submitted to BBM
• To find, nurture and develop excellent relationship with the Referral Partners / Connectors
• To Activate Referral Partners for new business
• To give doorstep service to customers - at their residence or office.
• To learn the Organisation's policies, and source files as per the policy.
• To Act as the Eyes & Ears of the Organisation while working in the Market for new opportunities, competition information and sharing them to Branch Business Manager
• To Support the Customers in terms of end -to- end loan processing.
• To act as the Bridge between Customers and the Branch
• To be responsible for the Soft Bucket collections, Early mortality and 12 MOB Fresh Sourcing.
• To Cross Sell Insurance effectively to the loan customers to safeguard their Property, Health & Life.
• To Be the Face of SULB Muthoot Fincorp for the Area Assigned for Working.
• Retain existing live loan customers.

8

Skills and Exposure

:

• A result oriented individual with Positive Mental Attitude with Integrity, willing to put hardwork.

Atleast 5 years experience in working in Retail Assets especially Home Loans and Loan Against Property business. Exposure to Affordable segment preferred.

• Excellent interpersonal and verbal communication skills
• Be a Go - Getter.

9

Special Requirements (If any)

:

Working knowledge of Affordable Home Loans / Micro LAP business exposure, preferable.

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Job Location / State

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Telangana, Andhra Pradesh, Tamil Nadu, Rajasthan, MP, Gujarath, Delhi, Karnataka , Rajasthan, Uttar Pradesh,

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Compensation Band

:

As per policy

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Entitlements

:

As per policy

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Stake Holders

:

Should be able to manage multiple stakeholders and collaborate with Branch, State, Zonal teams

B

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Educational Qualification / Technical Certification

:

Any Graduation / Plus 2 with relevant experience of more than 5 years in Home Loans / Affordable Mortgages Market.

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Skill Sets

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Experience in Home Loans / Mortgages Sales & distribution

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Communication Skills

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Good oral, written and presentation skills

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Experience

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5+ years of overall experience preferred in Mortgages industry, with atleast 2 years in Affordable segment preferred.

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Behavioral Competencies

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Uncompromising ethical standards and discipline expected

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Other Requirements (If any)

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*