Relationship Manager

We are looking for Sales Professional located in: 

Johnson City, TN

JOB SUMMARY:

The primary function of the Relationship Manager / Sales Rep is to grow, create, and increase revenue and number of merchants within an assigned territory through sales and building long-term relationships, primarily with referral sources and associated merchants. This role will target growth from existing customers, and new potential customers/prospects for the business.

JOB DUTIES AND RESPONSIBILITIES:

• Builds and maintains a network of bank partners from which to identify new sales leads.

• Sell new merchant accounts, whether self-sourced or referred by referral sources.

• Communicates with customers and leads to identify and understand their product or service needs;identifies and suggests products and services to meet those needs.

• Demonstrates the functions and utility of products or services to customers based on their needs.

• Ensures customer satisfaction through ongoing communication and relationship management; resolves any issues that may arise post-sale.

• Maintains communication with existing and previous customers, alerting them of new products, services, and enhancements that may be of interest.

• Reviews and utilizes reports regarding sales activities including calls, sales, lost business, and any customer or vendor relationship issues.

• Performs other duties as assigned.

Thrive is an Equal Opportunity Employer.