Reimbursement Billing Supervisor

Reimbursement Billing Supervisor

Salary

$76,069.50 - $133,282.50 Annually

Location

Prince William County, VA

Job Type

Full-Time (FT)

Job Number

202610790

Department

COMMUNITY SERVICES

Division

Administrative Services

Opening Date

08/20/2026

Closing Date

9/3/2026 11:59 PM Eastern

GRADE

C43

Hiring Salary

$76,069.50 - $104,676.00 Annually

• Description
• Benefits
• Questions

Introduction

Prince William County Community Services (CS) is seeking an experienced, collaborative, and results-driven Fee Billing Supervisor to lead our Behavioral Healthcare Reimbursement team. We are a large, community-based behavioral health organization dedicated to providing high-quality services while ensuring accurate, timely, and compliant reimbursement for the care we provide.

This leadership position supervises eight (8) reimbursement professionals and is responsible for overseeing the insurance accounts receivable process and the daily import of electronic payments into the agencys Electronic Health Record (EHR) for all Outpatient and Community Mental Health Rehabilitative services. The Fee Billing Supervisor plays a critical role in ensuring the integrity of the revenue cycle, maximizing reimbursement, maintaining regulatory compliance, and supporting the financial health of the organization.

About the Role

The Fee Billing Supervisor provides day-to-day leadership and oversight of the behavioral health revenue cycle, ensuring efficient billing operations, timely collections, and compliance with all federal, state, Medicaid, Medicare, Managed Care Organization (MCO), commercial insurance, and payer requirements.

Key responsibilities include:

• Supervise, mentor, train, and evaluate a team of eight reimbursement professionals through regular supervision, coaching, performance management, and annual evaluations.
• Plan, prioritize, and assign staff work to ensure timely, accurate billing, reimbursement, and account collection activities.
• Oversee all billing operations, including medical coding, charge entry, claims submission, payment posting, accounts receivable management, denial resolution, and reimbursement activities.
• Manage the daily import and reconciliation of electronic payments into the EHR, ensuring accurate posting and client account updates.
• Monitor clearinghouse activity and insurance payer portals to identify claim issues, payment variances, and reimbursement opportunities.
• Review electronic payment distribution, claims submissions, and reimbursement activities to ensure accuracy, completeness, and timeliness.
• Analyze billing transactions, claims, and payment activity to ensure accurate coding, complete documentation, and timely reimbursement.
• Review unworked claim edits, claim rejections, and denied claims; identify trends, determine root causes, and implement corrective actions to improve reimbursement outcomes.
• Monitor billing matrix errors, denial trends, and unpaid services while collaborating with staff and program leadership to resolve recurring issues.
• Oversee aged accounts receivable to ensure timely follow-up, timely collection efforts, and reduction of outstanding balances.
• Oversee the Medicaid authorization process to ensure authorizations are requested, tracked, and submitted within required timeframes.
• Prepare, analyze, and present accounts receivable, aging, clearinghouse, debt collection, reimbursement, and other financial reports in collaboration with the Revenue Business Services Administrator.
• Compile and analyze statistical and financial data required for agency leadership, federal and state reporting, and payer compliance.
• Complete monthly financial reconciliations between the EHR and the County financial system.
• Audit daily deposits and reimbursement transactions to ensure financial accuracy and accountability.
• Prepare monthly financial and operational reports for agency leadership.
• Participate in recurring meetings with Virginia Medicaid, Managed Care Organizations (MCOs), commercial insurance representatives, and other payers to address contract performance, billing compliance, reimbursement issues, and claims denials.
• Evaluate revenue cycle processes for effectiveness and efficiency, recommending and implementing process improvements that enhance billing accuracy, strengthen internal controls, improve staff productivity, and maximize reimbursement.
• Stay current on changes to Medicaid, Medicare, commercial insurance, and other payer regulations, ensuring agency compliance with evolving billing requirements.
• Provide guidance and technical assistance to reimbursement staff, program managers, clinicians, and administrative personnel regarding billing requirements, documentation standards, coding, reimbursement policies, and regulatory compliance.
• Ensure agency compliance with all applicable federal, state, local government, Medicaid, Medicare, and payer billing regulations, policies, and contractual requirements.
• Perform other duties as assigned.

The Successful Candidate Will Have

The ideal candidate is an experienced healthcare revenue cycle leader with strong knowledge of behavioral healthcare billing, Medicaid reimbursement, insurance claims management, and regulatory compliance. They possess exceptional analytical, organizational, and leadership skills and can build collaborative relationships with clinical staff, fiscal leadership, and external payer representatives.

If you are a collaborative leader passionate about improving revenue cycle performance, supporting staff development, and ensuring compliance in a behavioral healthcare environment, we encourage you to apply to join the Prince William County Community Services team.

Minimum Requirements:

• High school diploma or G.E.D.

• 6 years of related experience in behavioral healthcare billing and revenue cycle experience.

Preferences:

• Experience supervising medical billing, accounts receivable, or healthcare reimbursement staff.
• Knowledge of behavioral healthcare billing, medical coding, revenue cycle management, and insurance reimbursement processes.
• Experience working with Virginia Medicaid (DMAS), Managed Care Organizations (MCOs), Medicare, and commercial insurance billing requirements.
• Strong understanding of federal and state healthcare reimbursement regulations and compliance standards.
• Excellent analytical, problem-solving, organizational, and communication skills.
• Proficiency with Electronic Health Records (EHRs), clearinghouses, insurance portals, Microsoft Office applications, and financial reporting tools.
• The ability to manage multiple priorities while maintaining exceptional attention to detail and delivering outstanding customer service to both internal and external stakeholders.

Special Requirements (if applicable):

• Must possess a valid driver's license.

• Must pass DMV record check.

• Must pass TB test.

• Offer of employment is contingent upon the candidate passing a fingerprint-based national criminal history record check.

Child Protective Services Requirements: effective 1999, mandated by the Virginia Department of Behavioral Health and Developmental Services (DBHDS) in accordance with 12VA35-105-400 rules and regulations for DBHDS Licensed Providers and related to the Criminal Registry Checks, a search of the registry of founded complaints of child abuse and neglect will be conducted by the Virginia Department of Social Services.

Work Schedule: The work hours will be Monday through Friday, 8:30 AM - 5:00 PM, with a 1-hour lunch. The position will work at 14011 Worth Avenue, Woodbridge, Virginia, with at least one day at the Manassas, Virginia CS location.

Hiring Salary Range: $76,069.50 - $104,676.00 Annually

We also offer great benefits, including:

• Retirement from the Virginia Retirement System (VRS)
• 401a and 457 retirement savings and investment plans
• Paid Annual Leave
• Paid Personal Leave
• Paid Sick Leave
• Paid Holidays
• Optional Group Medical and Dental Health Plans
• Optional Group Life Insurance
• An Employee Assistance Program (EAP)
• Career Development Opportunities

Full-time positions with Prince William County Government qualify for Public Service Loan Forgiveness. Click here for PSLF for additional information.

NOTE: The above position description is intended to represent only the key areas of responsibility; specific position assignments will vary depending on the departments business needs. To view the class description in its entirety, click here.

Prince William County is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the County will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

SEE YOURSELF HERE!

Prince William County Government offers medical plans with corresponding pharmacy and basic vision coverage, as well as dental plans and a separate vision plan.

Full-time and part-time Prince William County Government employees are eligible to participate in our plans; however, the level and cost of benefits depends on the classification of the position.

The following positions do not accrue leave and are not eligible for holidays or other fringe benefits:

• Temporary
• Provisional
• Seasonal employees

Click on the link below to explore our plans and rates.

Prince William County Benefit Programs

01

By submitting this application, I understand the following: 1) Only the information provided on my application is used to determine my qualifications; 2) My resume will not substitute for the education, work experience, and required fields on the Prince William County application; 3) Only responses to Supplemental Questions that can be verified in my submitted education and work experience will be credited and 4) If selected, my employment dates will be verified for the past three (3) years (if applicable), with a required reference from my current or most recent employer.

• Yes, I acknowledge and understand the above statement and wish to continue in this process.
• No, I do not wish to proceed any further in this process.

02

Please select your highest level of education.

• Masters Degree or Higher
• Bachelors Degree
• Associates Degree
• High School Diploma or GED
• None of the above

03

This position requires a minimum of six (6) years of analytical, paraprofessional, accounts receivable, healthcare billing, or administrative management experience. Please quantify your experience.

• More than 10 years
• 7 - 10 years
• 6 years
• Less than 6 years
• None of the above

04

Which of the following have you led or significantly contributed to for business process improvement? (Select all that apply)

• Improved billing workflows
• Reduced claims denials
• Reduced accounts receivable aging
• Increased reimbursement collections
• Implemented new billing software
• Developed billing procedures
• Trained billing staff
• Developed performance metrics
• None of the above

05

Please select your level of professional experience managing multiple priorities while maintaining attention to detail and providing excellent customer service to internal and external stakeholders.

• Extensive experience: 5 or more years of professional experience consistently applying all skills in a work environment.
• Significant experience: 3-4 years of professional experience demonstrating these skills.
• Some experience: 1-2 years of professional experience demonstrating these skills.
• Limited experience: Less than 1 year of professional experience demonstrating these skills.
• No experience: No professional experience demonstrating these skills.

06

Please select your level of professional experience demonstrating strong analytical, problem-solving, organizational, and communication skills.

• Extensive experience: 5 or more years of professional experience consistently applying all four skills in a work environment.
• Significant experience: 3-4 years of professional experience applying most or all of these skills.
• Some experience: 1-2 years of professional experience applying some or all of these skills.
• Limited experience: Less than 1 year of professional experience applying some or all of these skills.
• No experience: No professional experience demonstrating these skills.

07

How many years of experience do you have supervising employees responsible for healthcare billing, reimbursement, or accounts receivable functions?

• More than 10 years
• 7 - 10 years
• 4 - 6 years
• 1 - 3 years
• Less than 1 year
• None of the above

08

What is the largest number of employees you have directly supervised?

• 10 or more employees
• 7 - 9 employees
• 4 - 6 employees
• 1 - 3 employees
• None of the above

09

Please select all environments in which you have direct experience with healthcare billing or accounts receivable.

• Local Government
• State Government
• Federal Government
• Private Healthcare
• Community Services Board
• Behavioral Health
• Hospital
• Physician Practice
• Other Healthcare
• None of the above

10

Please select all payer types with which you have direct billing experience.

• Virginia Medicaid (DMAS)
• Medicaid Managed Care Organizations (MCOs)
• Medicare
• Commercial Insurance
• Self-Pay
• Grant-funded Services
• None of the above

11

Please select all medical/behavioral systems that you have used professionally.

• Credible
• Qualifacts
• Department of Medical Assistance Services (DMAS)
• Cardinal Health
• CCC Plus
• Other Behavioral Health EHR
• Clearinghouse software
• Insurance Portals
• None of the above

12

If you selected "Other Behavioral Health EHR," please list the systems below

13

Please select all electronic claims transactions you have worked on.

• 837 Professional Claims
• 835 Electronic Remittance Advice
• 270/271 Eligibility Transactions
• 276/277 Claim Status
• Electronic Funds Transfer (EFT)
• ERA Processing
• None of the above

14

Please select all of the following options you have experience with in healthcare coding.

• CPT
• HCPCS
• ICD-10-CM
• Modifiers
• Behavioral Health Coding
• None of the above

15

Please select all revenue cycle duties you have performed as part of your professional responsibilities.

• Medical coding review
• Charge entry
• Claims creation and submission
• Payment posting
• Electronic payment imports
• Electronic Remittance Advice (ERA) processing
• Clearinghouse management
• Insurance portal management
• Accounts receivable follow-up
• Aging report analysis
• Claim denial management
• Appeals and reconsiderations
• Debt collection review
• Financial reconciliation
• Daily deposit auditing
• Financial reporting
• Revenue trend analysis
• Billing compliance auditing
• Business process improvement
• None of the above

16

Please select all compliance areas in which you have professional experience.

• HIPAA
• Virginia Medicaid (DMAS) regulations
• Medicare regulations
• Managed Care Organization (MCO) contracts
• Federal billing compliance
• State billing compliance
• Internal billing audits
• Documentation compliance reviews
• None of the above

17

How often have you prepared or presented financial, reimbursement, or accounts receivable reports for leadership?

• Daily
• Weekly
• Monthly
• Occassionally
• Never

18

Have you represented your organization during meetings with Medicaid, Managed Care Organizations (MCOs), Medicare, or commercial insurance representatives to discuss reimbursement, denials, billing compliance, or contract performance? Please select the frequency that best aligns with your experience. Please select the frequency that best aligns with your experience.

• Frequently
• Occasionally
• Rarely
• No experience

19

Please select all of the following Microsoft Office applications you have experience with.

• Excel (advanced formulas, PivotTables, reporting)
• Word
• Outlook
• Teams
• PowerPoint
• Access
• None of the above

Required Question

Employer Prince William County Government

Address 1 County Complex Court

Prince William County, Virginia, 22192

Website https://www.pwcva.gov/department/human-resources/careers