| Location | Charleston, WV |
| Salary | $31,533–$53,916 Per Year |
Regulatory Licensing Support Specialist 2
Salary
$31,533.00 - $53,916.00 Annually
Location
Kanawha County, WV
Job Type
Full-Time Permanent
Job Number
FIRE27002 PSA
Department
DHS - Fire Marshals Office
Opening Date
08/07/2026
Closing Date
8/23/2026 11:59 PM Eastern
LOCATION OF VACANCY
KANAWHA
Civil Service Type:
Classified - This Position is Covered Under the DOP Merit System.
Nature of Work
Chosen applicant will approve, renew, reject or deny license applications in accordance with laws and regulations; enter all required information and documentation into multiple databases and create individual files for potential licenses; will maintain complex electronic and paper filing procedures; generate necessary reports and spreadsheets as required to guarantee the precision and integrity of the licensing/permit section and database systems; review and process the invoicing and distribution of licensing fees; draft electronic records and print transmittals and forward originals to the appropriate destination; respond to inquiries concerning the licensing process including probation, suspension, refusal to renew, and revocation status, as well as requests for assistance and information regarding compliance to regulations governing the issuance of licenses; provide fast, accurate and courteous service to customers through telephone, email and direct face to face communication; responsible for the license renewal process with high priority during renewal periods; make changes to customer active status and personal information; research & resolve any issues related to permits as necessary. Assist in the training of new employees. Perform other duties as assigned.
The State Fire Commission/Fire Marshal's Office welcomes all qualified applicants to apply and potentially become a part of our dedicated team. The size of our agency is beneficial to our staff as all employees are an important piece of the work performed. This opening is located within our Regulatory and Licensing Division consisting of a staff of 6 who work hand in hand with one another completing their work. If you enjoy communicating with and assisting the public, then this may be the job for you. Chosen applicant will need to pass a background check and drug test!
Click The APPLY Link To Apply Online.
Minimum Qualifications
Training: High school diploma or the equivalent.
Experience: Four (4) years of full-time or equivalent part-time paid clerical experience.
Substitution: Successful completion of college coursework from a regionally accredited college or university may be substituted for the required experience at the rate of one (1) year of experience for thirty (30) credit hours of education.
State employment offers a variety of benefits. Click HERE to visit the Division of Personnels Benefits Page.
01
The minimum qualifications for this job title are: Training: High school diploma or the equivalent. Experience: Four (4) years of full-time or equivalent part-time paid clerical experience. Substitution: Successful completion of college coursework from a regionally accredited college or university may be substituted for the required experience at the rate of one (1) year of experience for thirty (30) semester hours of education. Job duty descriptions of all experience MUST be included in the Work History section of your online application or be clearly stated on your attached resume in order for them to be considered as qualifying experience toward the minimum qualifications. Please include details of daily job duties on your online application or resume. How do you qualify for this job title?
02
In order to answer the next question, please use the following chart to convert any college semester hours and/or degrees that you may have to the corresponding amount of years of experience. Every thirty (30) undergraduate semester hours = One (1) year of experience Associate Degree = Two (2) years of experience Bachelors Degree = Four (4) years of experience Every fifteen (15) graduate semester hours = One (1) year of experience Masters Degree = Two (2) years of experience Juris Doctor = Three (3) years of experience Doctorate/PhD = Four (4) years of experience After converting your college semester hours and/or degrees into years of experience using the chart above, please add them to any paid clerical experience you have in order to answer the following question. Please remember that job duty descriptions of all experience MUST be included in the Work History section of your online application or be clearly stated on your attached resume in order for them to be considered as qualifying experience toward the minimum qualifications. Please include details of daily job duties on your online application or resume. How many TOTAL years of paid clerical experience AND college semester hours converted from the chart above into experience do you have? (If you do not have any college semester hours, then please just indicate the total years of paid clerical experience you have.)
03
Type information about any college degrees, business school, vocational training or licensure here. You may also enter information about certification of ordination or ecclesiastical commission by an endorsing body or denomination here. Be as accurate as possible. This information will be used to determine your qualifications. For each entry, include details such as the degree, certificate or licensure earned, major/field of study, dates attended/graduated, and the name of the institution. Use the following examples as a guide:
04
Were all of the jobs listed on your application or resumé full-time positions? If not, please list your part-time positions below. If all of your jobs were full-time, please enter "Yes".
05
Were all of the jobs listed on your online application or resumé paid? If not, please list your unpaid positions below. If all of your jobs were paid, please enter "Yes". Please note that compensation may not only be salary or wages; it may also be room and board, gas mileage, etc.
06
AFFIRMATION: I certify under penalty of law and disqualification that all statements are true and complete. I authorize the State of West Virginia and any agent acting on its behalf to conduct an inquiry into any job-related information contained in this application. I release the State of West Virginia and any agent acting on its behalf from any and all liability by reason of the request for such information. I further authorize and request each former employer, educational institution, or organization (including law enforcement agencies) to provide all information that may be sought in connection with this application. WE DO NOT ACCEPT THE FOLLOWING DOCUMENTATION: Unofficial transcripts High school diplomas or transcripts Birth certificates Social Security Cards Driver's Licenses Passports These documents will be removed from your profile if submitted.
Required Question
Employer West Virginia
Address 1900 Kanawha Blvd. East
Building 3 Suite 500
Charleston, West Virginia, 25305
Phone (304) 558-3950
Website http://personnel.wv.gov