| Location | Miami, FL |
Minimum Qualifications
High school diploma or GED. Two years of advanced clerical experience, customer service involving public contact and payment handling, or high volume application processing are required. Completion of college coursework may substitute for the required work experience on a year-for-year basis. Bilingual (English/Spanish or English/Creole) is preferred.
Recruitment Notes
This position involves processing applications for new, renewal, and replacement licenses, registrations, and permits for various regulated businesses, including motor vehicle repair facilities, towing companies, moving companies, and water meter businesses. Key responsibilities include reviewing documentation, conducting database research, ensuring regulatory compliance, entering data, and making recommendations for approval or disapproval. The role also entails reconciling daily fee payments and transactions, providing in-person assistance to customers, and becoming proficient in multiple regulatory programs. The position requires strong attention to detail, the ability to apply independent judgment to interpret regulations, and the capability to assist customers while adhering to established policies and procedures.