The Role

More specifically, you will:

• Own and continuously improve our mission-critical tax content quality assurance process as part of a dedicated team.
• Develop deep subject matter expertise in indirect tax rules, understanding how they work, what they're intended to do, and how they should behave in software.
• Understand how tax rules are translated into tax engine logic and identify where intent and reality diverge.
• Create and review suites of test scenarios including unit, automated, and regression tests designed to validate the accuracy and completeness of content changes.
• Work with team members to design and implement AI-assisted testing workflows to expand coverage and reduce manual effort across the content quality assurance process.
• Leverage AI tools to identify patterns, anomalies, and opportunities for process optimization in large datasets and complex testing scenarios.
• Collaborate with Product, Development, Client Support, Professional Services, and Compliance Services teams to enable the continued success of our content quality assurance process.
• Support our participation in certified compliance programs such as Streamlined Sales Tax, ensuring the completeness and accuracy of the data we supply to state governments.
• Support coordination of our two primary external audits (SOC 1 Type 2) of our tax content and sales tax filing processes.

What We're Looking For

• Genuine interest in understanding the complexity of indirect tax compliance.
• Academic or work experience with Microsoft Excel and Microsoft Word.
• Academic or work experience with SQL and/or Python.
• Experience or interest in developing AI tools to streamline labor-intensive processes and workflows.
• Comfort with AI-assisted workflows and a willingness to explore new technologies that enhance quality and efficiency.
• Strong collaboration skills and an ability to work effectively across teams in a fast-paced, deadline-driven environment.
• Ability to manage multiple concurrent projects and make sound prioritization decisions.
• A persistent, detail-oriented mindset with the investigative skills to resolve discrepancies until they're fully understood.
• A passion for accuracy and a commitment to excellence in all deliverables.
• Due to client contractual obligations, the successful candidate will be asked to clear a background check and drug test upon hire.

The Process

We believe in a transparent and comprehensive hiring process. Here's what you might expect:

Stage 1: Regionally Specific Pre-Employment Assessments. We use them to mitigate bias in our process and give every applicant a fair shot.

Stage 2: Video Interview. We want to get a chance to meet as many qualified applicants as possible, and we know that resumes are only a piece of paper. This lets us get to know more about you, more than you see on paper.

Stage 3: Meeting with a Recruiter

Stage 4: Live Interviews with the Hiring Team

Life at Sovos

The tools to enhance your life - because we want you to enjoy your life outside of work and inside!

• Bi-Weekly Meeting Free Days
• Mentoring Programs
• Access to Continuous Learning and Development
• Language Learning Support
• AI Tools and Technology from Day 1
• Global Employee Recognition Platform and Programs
• Global Parental Leave Policy
• Flexible Time-Off
• Comprehensive Health, Dental and Vision Insurance
• 401(k) with company match
• HSA with Sovos match
• Tuition Reimbursement
• Volunteer Time Off and Charitable Giving Match