Registration Coordinator

We're looking for a Registration Coordinator who is organized, customer-focused, and thrives in a fast-paced healthcare environment. As the first point of contact for our patients, you'll play a key role in creating a welcoming experience while ensuring appointments, insurance information, and clinic operations run smoothly.

What You'll Do

As a Registration Coordinator, you'll help create a seamless patient experience by:

• Welcoming patients and visitors with professionalism and compassion

• Scheduling appointments and managing incoming phone calls

• Registering patients and maintaining accurate demographic and insurance information

• Verifying insurance eligibility and obtaining required authorizations

• Collecting copays, patient payments, and accurately posting transactions

• Serving as a liaison between patients, providers, and clinical support teams

• Coordinating communication with medical assistants, financial counselors, and billing teams

• Managing patient communications via phone, fax, and email in a timely and organized manner

• Supporting daily clinic operations through administrative tasks and office coordination

• Maintaining accurate records while following established scheduling and registration procedures

What You'll Bring

Required

• High school diploma or equivalent.

• One (1) year of customer service, administrative, or healthcare experience.

• Strong communication, organizational, and computer skills with the ability to multitask in a fast-paced environment.

Preferred

• One (1) year of experience in a medical office, patient registration, scheduling, or patient access role.

• Experience verifying insurance eligibility, obtaining authorizations, or working with healthcare billing processes.

• Experience using electronic medical record (EMR) systems.

• Knowledge of insurance benefits, patient financial responsibility, and registration best practices.