Registrar Services Specialist

Registrar Services Specialist Recruitment #: S2646 Review Date: Open | Open until filled Department: Office of the Registrar Salary Range : $19.33 - $28.75 [Salary Steps] About Western Oregon University: Western Oregon University is a regional public, mid- sized university - committed to changing lives, strengthening communities and transforming our world. Located in Monmouth, the heart of Oregon's lush Willamette Valley, WOU is about 20 minutes from Salem, the state's capital and about 75 minutes from Portland, the state's cultural hub. Western is one of Oregon's oldest public institutions of higher education and was incorporated into the state system as a teacher training institution in 1882. The university offers undergraduate and graduate degrees in arts and sciences, education and professional areas. It's known for small class sizes, a focus on sustainability and a diverse liberal arts education in a student -centered environment. Western is a Hispanic Serving institution, with over 40% of undergraduates being students of color. Position Summary: The Registrar Services Specialist position is a full -time, 12- month classified position in the Office of the Registrar at Western Oregon University supports a wide range of critical functions, including customer service, data entry, procedure management, transfer articulation, and catalog/scheduling support. The person in this role will provide direct service to students in areas of registration, information, and assistance in obtaining student records. They will ensure timely accurate evaluation and entry of transfer credits for students to facilitate registration and graduation, support the effective management of course scheduling and catalog management through data entry, proofing, training, and communication. The ideal candidate will be highly productive and adept at managing tasks efficiently. Click here for the complete position description which includes knowledge areas and preferred qualifications. Required Qualifications: Please ensure your application materials clearly demonstrate how you meet the following: High School Diploma or GED 0-6 months of data entry experience 0-6 months of record management experience 0-6 months of customer service experience 0-6 months of procedure management experience Ability to follow established office procedures and workflows 6-12 months of experience using standard office software, including: Adobe, Google Workspace, Microsoft Office Suite Strong customer service skills Excellent written and verbal communication skills High attention to detail and accuracy Effective time management skills with the ability to prioritize tasks Strong problem -solving and critical -thinking abilities Adaptability and flexibility in a fast -paced work environment Excellent organizational skills Demonstrated professionalism and integrity How to Apply: Please upload the following required materials within the application portal. Applications missing any of the required documents will not move forward for consideration. Please include only the materials listed below: 1. WOU Employment Application form available here - classified 2. Cover Letter that outlines your qualifications and how they align with the position 3. Resume 4. Complete and submit the Reference Check form, available here along with your application Background/Education Check: A criminal background check will be completed as a condition of employment. Education checks are processed for positions requiring a formal degree as a minimum requirement. Benefits: Western Oregon University offers an excellent benefits package for eligible employees which includes 95% premium paid healthcare, a generous retirement and vacation package, and reduced tuition rates for employee, spouse or dependent at any of the Oregon P ublic Universities. http://www.wou.edu/hr/benefits/ Equal Employment Opportunity: Western Oregon University is an equal opportunity employer. We do not discriminate based on race, color, national origin, gender, gender identity, sexual orientation, age, disability, religion, veteran status, or any other characteristic protected by law. We embrace our differences, and know that our diverse team is a strength that drives our success. Accommodation Requests: Western Oregon University is committed to developing a barrier -free recruitment process and work environment. If you would like to request disability -related accommodation(s) to participate in a WOU activity or event, please complete the online request form at least three (3) business days in advance. If you have questions, contact Desiree Noah at noahd@wou.edu. Veterans Preference Applicants are eligible to use Veterans Preference when applying with Western Oregon University in accordance with ORS 408.225, 408.230 and 408.235; and OAR 105 -040-0010 and 105- 040-0015. Preference will be given only if the applicant meets the minimum cr iteria of the position and electronically attach the required documentation at the time of application. For information regarding Veterans Preference qualifications, visit http://www.oregonjobs.org/DAS/STJOBS/vetpoints.shtmlq To stay informed about the status of this search, we encourage you to regularly visit our careers page at wou.edu/hr/employment/jobs/. Due to the high volume of applications we receive, we are unable to provide individual updates regarding the status of each application. We appreciate your understanding and sincerely apologize for any inconvenience this may cause. Thank you for your interest in employment at Western Oregon University.