Ambulatory Care, Clinical Practices/Protocols, Communication Skills, Detail Oriented, Facebook, Gastroenterology, HIPAA (Health Insurance Portability and Accountability Act), Home Care, Interpersonal Skills, LinkedIn, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft Word, Multitasking, Nursing, Nursing Home, Patient Assessment, Patient Care, Patient Confidentiality, Patient Education, Registered Nurse (RN), Telephone Skills, Telephone Triage, Training/Teaching, Triage Nursing, Twitter
Job Details
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Registered Nurse (RN) - Gastroenterology Physician Practice
Job Ref: 34317
Category: Nursing
Location:
133 Old Road to Nine Acre Corner, Concord, MA 01742
Department: Dowd Practice
Schedule: Full Time
Shift: Day shift
Hours: 8:00am-4:30pm
Pay Range: $32.00 - $55.00 per hour
Full, Time, Registered Nurse (RN), Gastroenterology, Emerson Health, Concord, MA
Are you a compassionate and detail-oriented Registered Nurse (RN) looking to play a vital role in patient care without bedside demands? Join our Gastroenterology team as a Triage Nurse, where you'll be a trusted clinical resource for patients, providers, and staff.
In this dynamic role, you'll help guide patients through their care journey-assessing symptoms, providing education, and ensuring they receive the right care at the right time. If you thrive in a fast-paced environment and enjoy combining clinical expertise with patient communication, we'd love to meet you.
What You'll Do
- Serve as a key clinical liaison between patients, physicians, and care teams
- Respond to incoming patient calls and clinical inquiries with professionalism and empathy
- Perform telephone triage, assessing symptoms and determining appropriate care levels
- Provide evidence-based guidance using established clinical protocols
- Conduct pre-procedure calls and ensure patients are prepared and informed
- Educate patients and families on managing health conditions at home
- Support care coordination and communication across the Gastroenterology team
- Adapt to changing schedules and patient needs in a fast-paced clinical environment
What We're Looking For
Required Qualifications
- Bachelor's degree in Nursing (BSN) or equivalent experience
- Current Registered Nurse (RN) license in Massachusetts
- Strong clinical judgment and decision-making skills
- Excellent communication and interpersonal skills
- Ability to manage multiple priorities and respond to urgent patient needs
- Proficiency in Microsoft Office (Word, Excel, Outlook)
- Commitment to maintaining patient confidentiality and HIPAA compliance
Preferred Qualifications
- At least one (1) year of experience in home health nursing, triage, or ambulatory care
- Familiarity with gastroenterology or specialty practice workflows
- Previous Applicants
- Benefits
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