Regional Quality Assurance Manger / 61012867

Regional Quality Assurance Manger / 61012867

Salary

$67,728.00 - $94,758.00 Annually

Location

Richland County, SC

Job Type

FTE - Full-Time

Job Number

192028

Agency

Department of Social Services

Division

Office of Agency Quality Assurance & CQI

Opening Date

09/03/2026

Closing Date

9/13/2026 11:59 PM Eastern

Class Code:

AH45

Position Number:

61012867

Normal Work Schedule:

Monday - Friday (8:30 - 5:00)

Pay Grade

GEN11

Hiring Range - Min.

$67,728.00

Hiring Range - Max.

$94,758.00

EEO Statement

Equal Opportunity Employer

Agency Specific Application Procedures:

All applicants must apply online. All correspondence from DSS Human Resources will be made through electronic mail, unless otherwise indicated.

Veteran Preference Statement

South Carolina is making our Veterans a priority for employment in state agencies and institutions.

• Description
• Benefits
• Questions

Job Responsibilities

Do you have a passion to provide meaningful work in the community? Would you like to be part of an organization whose central mission is helping to protect, stabilize and strengthen the lives of children, families, and vulnerable adults? Then the South Carolina Department of Social Services has the right job opportunity for you.

Job Duties:

• The Regional QA Manger is responsible for the managing of the regional QA framework of the South Carolina Department of Social Services (DSS). The Regional QA manager will ensure the established standards placed on the agency by governing bodies and other mandates are consistently applied and accounted for in all regional QA initiatives. Assures that agency-wide quality assurance initiatives are focused and aligned on improving operational and program efficiencies and effectiveness within DSS as part of overall Continuous Quality Improvement (CQI).
• Serves as a supervisor and Leader within the Agency Office of QA and CQI. Manages and oversees the implementation of agency wide QA initiatives in an assigned region with the support of and in collaboration with the Agency Office of QA and CQI staff and other QA partners. Ensures quality assurance initiatives are focused on child welfare services and are based on the Child and Family Services Reviews (CFSR) and other applicable federal and state mandates as the quality standard.
• Monitors regional QA activities related to the CFSR Performance Improvement Plan (PIP).
• Communicates quality standards and provides technical assistance in an assigned region in the use of data to identify issues, brainstorm solutions, set goals, identify action steps, and to track/adjust goals. Solidifies feedback loops and other structures to ensure all stakeholder input is gathered, analyzed, and made actionable.
• Other duties as assigned.

Minimum and Additional Requirements

A Bachelors Degree and five (5) years of experience in any combination of social work, management, business administration, administrative services, or public administration.

A Masters Degree and three (3) years of experience in any combination of social work, management, business administration, administrative services, or public administration.

Additional Comments

This application for employment with the SC Department of Social Services must be completed in its entirety. A resume may be included; but shall not be substituted in lieu of the completion of this application in part or in whole. "See Resume" is not acceptable information for the completion of any part of the requirements of this application. If such is submitted, this employment application will be considered incomplete and may not be forwarded as eligible for consideration to hiring managers.

Must possess a valid drivers license and have access to and be able to operate a motor vehicle.

If you certify, by completion and submission of this application, that you possess educational credentials that qualify you for the available DSS positions, you will be required to provide a certified official transcript, if you are selected for job offer.

The South Carolina Department of Social Services offers an exceptional benefits package that includes:

• Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children
• 15 days annual (vacation) leave per year
• 15 days sick leave per year
• 13 paid holidays
• Paid Parental Leave
• State Retirement Plan and Deferred Compensation Programs

DIVISION: Office of Agency Quality Assurance & CQI / Richland County

Benefits for State Employees

The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies.

Insurance Benefits

Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.

Retirement Benefits

State employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.

Workplace Benefits

State employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.

Note: The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.

01

Have you ever been terminated or forced to resign from any job? If yes, please explain.

02

I understand that supplemental questions are considered part of the official application. Any misrepresentation will result in disqualification from employment. Please complete the state application to include all current and previous work history and education. If there are periods of time when you were not employed, you must also list those periods on your employment application. A resume cannot be submitted for completed work history and education sections of the employment application. The employment application may be considered incomplete and may not be forwarded. I have read and acknowledge the above.

• Yes
• No

03

I understand that by completion and submission of this application, that if I possess educational credentials that qualify me for the available position(s) and in the event I am offered a position with the SC Department of Social Services, I will be required to provide a certified official transcript within two (2) weeks of employment.

• Yes
• No

04

If you selected "Yes" that you are a veteran in the Agency-Wide Questions, are you able to provide a Member 4, Service 2-Copy, or NGB22 DD-214?

• Yes
• No

05

Have you ever been employed by the State of South Carolina? If yes, please provide the state agency/agencies.

06

How did you hear about this job opportunity?

• HR Recruiter
• DSS Employee
• DSS Internship
• Careers Website
• Indeed
• LinkedIn
• SCWORKS
• College/University Job Portal
• Social Media (Facebook, Instagram, etc.)
• Radio/TV/Billboard
• Other

07

If you selected "Other" or "DSS Employee" in the previous question, please list the source below.

08

Have you completed an internship with the SC Department of Social Services?

• Yes
• No

09

Which of the following best describes your highest level of completed education?

• High School Diploma or GED
• Associate Degree
• Bachelor's Degree
• Master's Degree
• Doctorate
• None of the above

10

How many years of experience do you have in any combination of social work, management, business administration, administrative services or public administration?

• None
• 1 year - Less than 3 years
• 3 years - Less than 5 years
• 5 years or more

Required Question

Employer State of South Carolina

Agency Department of Social Services Address 1535 Confederate Avenue Extension

Columbia, South Carolina, 29201

Phone 803-898-7315 ext. 2

The language used in this document does not create an employment contract between the employee and the agency. This document does not create any contractual rights or entitlements. The agency reserves the right to revise the content of this document, in whole or in part. No promises or assurances, whether written or oral, which are contrary to or inconsistent with the terms of this paragraph create any contract of employment.