Regional Program Manager, Miami Dade Recruitment

Department

Office of Admissions

Responsibilities

The Office of Admissions is a unit within the Division of Enrollment Management, which is comprised of four distinct units: Office of Admissions, Office of the University Registrar, Office of Financial Aid, and Technology Operations. Enrollment Management's integrated services provide distinctive support throughout the students development and progression in their academic experience - from recruitment through commencement. Through collaboration, communication, and commitment, all units within Enrollment Management achieve the highest level of student-centered service to current and prospective students and families and to campus partners across the University.

Manages the development, coordination, and implementation of regional recruitment programs and strategic partnership initiatives, with primary responsibility for advancing FSU's relationship with Miami Dade College. Establishes and maintains strong relationships with Miami Dade College (MDC) to increase the University's visibility and translating FSU/MDC articulation agreement to create transparent pathways and enhanced advising for MDC students to transfer to the university. Collaborates with campus partners, including academic colleges, student services, and other University offices, to coordinate regional recruitment initiatives and support student enrollment. Evaluates recruitment activity and enrollment trends within the Miami-Dade market and uses available data to identify opportunities, challenges, and strategies for increasing FSUs market penetration. Establishes and sustains a broad network of educational and community partners that support long-term recruitment efforts, increase institutional visibility, and promote continued enrollment growth throughout the region.

Plans, manages, and evaluates comprehensive regional recruitment and student engagement initiatives for first-year and transfer populations throughout Miami-Dade county and other areas of South Florida. Develops and implements strategic recruitment plans with measurable objectives related to prospective student engagement, application generation, admission, enrollment, and yield. Coordinates outreach activities and other targeted recruitment initiatives. Establishes and maintains productive relationships with educational stakeholders to expand access to FSU and strengthen the university's recruitment pipeline. Provides guidance regarding undergraduate admissions requirements, university policies, application procedures, and transfer pathways to prospective students and educational partners. Assesses the effectiveness of recruitment activities, identifies opportunities to improve outreach and engagement, and adjusts strategies based on regional enrollment trends, student interests, and institutional priorities. Coordinates regional recruitment activities with internal and external stakeholders to ensure consistent messaging, effective resource utilization, and alignment with university enrollment objectives. The position requires operation of a motor vehicle to perform assigned responsibilities.

Participates in the evaluation of first-year and transfer applications for admission to the University. Applies university admissions standards, policies, and procedures to support consistent and accurate application review and decision-making. Responsible for the implementation of university policies and procedures as they relate to Undergraduate Admissions. Collaborates with appropriate admissions personnel to address application-related questions, resolve procedural issues, and support the effective administration of undergraduate admissions.

Contributes to the development, review, and evaluation of policies, procedures, and operational practices that support regional recruitment and undergraduate admissions. Analyzes program activities, recruitment outcomes, and operational processes to identify opportunities for improvement and recommends strategies to senior leadership to enhance program effectiveness and support enrollment goals. Participates in establishing program objectives, performance measures, implementation strategies, and operational priorities for the Office of Admissions. Collaborates with Admissions leadership and university stakeholders to support the development and implementation of recruitment initiatives, policies, procedures, and staffing strategies. Evaluates emerging recruitment needs and recommends adjustments to program activities to strengthen service delivery, operational efficiency, and student engagement. Provides cross-functional support to other Admissions sections during peak operational periods and assists with special projects and university initiatives as needed to advance the goals of the Office of Admissions.

Qualifications

• A Bachelors degree and four years of experience; or a high school diploma or equivalent and eight years of experience. (Note: a combination of post high school education and experience equal to eight years.)
• A valid State of Florida or Georgia Driver's License or the ability to obtain prior to hire.

Preferred Qualifications

• A bachelor's degree in a relevant field and at least two years of related experience.
• A strong understanding of the value and benefits of a comprehensive education.
• Excellent public speaking skills are essential, along with proficiency in Microsoft Word, Excel, Outlook, or comparable software.
• Ideal candidates are energetic, detail-oriented, and able to work effectively both independently and collaboratively.
• Candidates should demonstrate strong organizational, analytical, and time-management skills, with the ability to prioritize competing responsibilities, manage multiple assignments simultaneously, and consistently meet deadlines.
• Preference will be given to candidates who are Florida State University graduates and fluent in Spanish.
• Experience working in higher education admissions, reviewing academic transcripts, and interpreting and applying admissions test results is desirable.
• Candidates should demonstrate strong analytical and organizational skills, including the ability to review, interpret, and organize data and information, as well as follow through on assigned tasks.
• Strong interpersonal and communication skills, both verbal and written, are essential for establishing and maintaining effective working relationships with colleagues and stakeholders in a virtual setting.
• Successful candidates will demonstrate initiative, sound judgment, problem-solving abilities, and accountability for completing assignments with minimal supervision.

University Information

One of the nations elite research universities, Florida State University preserves, expands, and disseminates knowledge in the sciences, technology, arts, humanities, and professions, while embracing a philosophy of learning strongly rooted in the traditions of the liberal arts and critical thinking. Founded in 1851, Florida State University is the oldest continuous site of higher education in Florida. FSU is a community steeped in tradition that fosters research and encourages creativity. At FSU, there's the excitement of being part of a vibrant academic and professional community, surrounded by people whose ideas are shaping tomorrow's news!

Learn more about Florida State University and our campuses.

Anticipated Salary Range

Mid $50,000s, commensurate with education and experience.

FSU Total Rewards

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How To Apply

If qualified and interested in a specific job opening as advertised, apply through the FSU Careers site (jobs.fsu.edu). If you are a current FSU employee, apply through myFSU Self Service.

Applicants are required to complete the online application with all applicable information. Applications must include all work history up to ten years, and education details even if attaching a resume.

Considerations

This is an A&P position.

This position requires successful completion of a criminal history background check.

This position has been designated as eligible for remote work based on the current position/job functions. Applicants must be able to maintain a home-based office within the designated service area.

This position requires the flexibility to work evenings and weekends.

Equal Employment Opportunity

FSU is an Equal Employment Opportunity Employer.